Selling

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Refund for damaged items

Hello all. I’m new here. Literally never sold on eBay before and the first item I sold was purchased for $255 sublimation printer. Total cost was like $360ish. The item arrived damaged. I did my best to package it. I have very detailed discription ab...

USPS

Hello. I sell hatching eggs. Been doing this for some time now. I was just on USPS website ordering a label. They are now charging $15 extra to ship eggs as a perishable fee? Can anyone tell me when they started doing this? I might have to reconsider...

Scam? : buyer first started an INR case then filed a payment dispute for unrecognized transaction

Hi all, This whole situation has been strange and I haven’t seen anyone with a similar situation discussed (2 different cases opened), so I’m just hoping for some opinions and discussion. I am a very new seller, but I’m not totally stupid. I believe ...

New Seller-Reserve fees

Does a seller get charged reserve fees prior to an item selling?

Official eBay Seller Event for Sellers in Brooklyn NY: June 12 2025

Heads up, sellers! There's an official eBay event for sellers in the Brooklyn, NY area.eBay Seller Social: Brooklyn, NYThis is an official eBay event happening on Thursday, June 12, from 7:00 PM to 9:00 PM in Greenpoint, Brooklyn.Past events have inc...

Looking at Sold Items

We put a location for our reference on many of our listings as we have more then one of an item which was acquired in different lots. Use to be when we sold an item we just click on the sold listings to find our location. That all changed recently. N...

Ebay promoting listing without asking?

Good afternoon all, has anyone else ever seen eBay promote an item without ever agreeing yourself? I noticed a surplus of sales out of nowhere on an item I threw onto eBay a week or two ago and forgot about, then suddenly I got charged almost 30% of ...

Someone thinks they purchased my item - but hasn't

I just received a very odd message: "Hi! I bought this doll and paid for her. A shipping label was created and she was due to be delivered today. She is still listed. Please advise as to the shipping. She is still in other carts. Thank you." The doll...

eBay required my credit card to refund to buyer ...

A buyer bought cable from my store, right after he made the payment few minutes, he requested to cancel the transaction (that's mean money from buyer is still in eBay's hand, not transfer to my bank account yet)When I click "Approve" the request to c...

Top-rated seller status - what counts? Sale date or shipment validation date?

If a seller needs an additional sale to reach the 100-sale threshhold for top-rated status and the sale is made today - the last day of the month - and can't be shipped and validated until Monday, what does eBay count? The date of the sale or the dat...

Heads up for Handmade Barbie Jewelry - Mattel VeRO

I just wanted to post a heads up for people selling handcrafted Barbie Jewelry.... I received a VeRO notification this morning...."Brand names cannot be used in listings if the product isn’t manufactured by, or compatible with, that brand. You may us...

Ebay now moves on to credit card theft!

Looking forward to eBay's supporters explaining this new "Low" in ebay sales manipulation.A couple of hours ago I made an offer on a dvd listing.Logging in to Outlook moments ago, I see this incredible notification that my "dvd purchase is on the way...

Buyer Requested Refund for Item Purchased 10 Days Ago

This was my first time selling on Ebay. I sold a laptop which was working fine. It was a dual core processor laptop, so it was slow when it came to video streaming and video chat. The buyer received the laptop 10 days ago and now they are claiming th...

Hello, i sold and shipped an item but the buyer scammed me and didnt actually pay

How do I report the buyer

Free Return Shipping

To my dismay and total astonishment tonight, I noticed that eBay had some of my items to offer free returns. Had to go in and change them. Be careful when you list. Apparently, eBay sometimes makes changes you don't know about.