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Tracking Details

Hi all, The Shipping team wanted to share the following information from the issues with tracking details not being updated:"We are aware that some sellers are seeing tracking details not update automatically to orders after purchasing a label. Our t...

User avatar by Community Team Community Team
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Relentless overseas scammers

Having issues with overseas buyers purchasing items off my store and trying to ship them to sketchy 3rd parties.When I refund their money because I don't ship to 3rd party re-shippers, they delete their account and try again a few days later.Each tim...

Every do a major overhaul on your eBay store?

So basically the problem stems from my shipper closing their branches near my house and work, so that I might have to switch back to mailing in Canada with Canada Post. (I'm doing cost analysis on this to figure out what I need to do with my listings...

OK, eBay's IDIOT programming just cost me $39 in sales...

Customer contacts me, wants three coins. They're on her watch list, I send her offers. She wanted to buy them as a gift for someone. She messages me that when she gets my offers it makes her "check out" instead of adding to the cart, and it's chargin...

Why is eBay saying I need to purchase and send someone a return label when they already sent one?

I have it set up so return labels are automatically issued. I have free returns. Somebody told me a skincare device they bought from me was not working. I've sold over 20 of these without complaints and it's over $50 so I asked her if she would file ...

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Can I in my policy or in general discriminate against top rated sellers if I don't want to sell 2 em

Can I in my policy or in general discriminate against top rated sellers if I don't want to sell 2 em because I am noticing all of the privileges that they seem to acquire are privileges that they are widely abusing unfortunately hurting the little gu...

Resolved! Sales

Experiencing lower sales this year....anyone else? Know it's tax time...

User avatar by Rising Star
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  • 7 replies
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Is Mercari and Others Eating Ebay’s Lunch?

How can Ebay continue to raise fees for sellers while traffic and sales decline and so much competition is out there? Example For Sellers:Mercari sellers pay 0% fees. Cash out fees: $2.00 per direct deposit or $3.00 per instant pay transfer.Ebay sell...

Resolved! Offers being accepted then not showing up as sold creating havoc for sellers and buyers

I am a very active seller in the hobby/model train space with over 1000 transactions a month processed on Ebay. Recently, we have noticed that when and offer comes on for an item that we accept, sometimes, and the key word is sometimes... the offer a...

Had listings taken down for policy violation even though they did not violate policy

So essentially I had over 500 of my listings taken down sighting that they were violating replica coin counterfeit policy when in fact all of these coins were genuine US currency none of them were replicas or fakes at first I thought this was an arti...

Best offer glitch

Hi everyone, I’ve had some issues with best offer process lately. Usually, when I accept an offer, I receive an alert instantly saying that my item has sold and waiting for payment. For the past week, after accepting an offer, I don’t get this « item...

Can’t see feedback why

I’ve just sold an iPad the buyer has 853 in brackets but can’t read any comments on feedback? When I’ve sent the invoice the invoice address is to a storage unit what do I do?

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