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Forum Posts

Pics in my personal lists do not show/load...

Pics show everywhere else but my list.. and it's been this way for over a week now. Can't really use the site without them showing.. and clicking every single link to see what it is is far too much a hassle. Not sure who or how to contact support for...

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Including tax paid in refund amount

I need to refund a buyer who did not receive an item. I would like to include the tax paid in the total amount of the refund, but I cannot enter that total amount (including tax) - I get a message that the "refund amount is invalid."

UNdeclining an offer

Is there a way to do this? I declined (wasn't wearing my glasses) a perfectly fine offer. I've gotten as far as copying the item # and it took me to the messages page. I can't find a way to actually send a message to the buyer to ask him to reoffer. ...

Collection

Has anyone else had issues with the collection section? I can access the page but when you click on "add item" it does nothing. It was working before the last update.

sending a label to get a product returned.

HIMy buyer wanted to be refunded for an item that took forever to get to her via the mail. She opened a case and I obliged with giving her a refund. The case was closed. Meanwhile the item has showed up. I can't figure out how to send her return post...

seller refusing to pay shipping for return

HelloA seller sent me a book that was not the one described.He insisted on me sending back the book for a "full refund"But then, he only refunded the book and not the "shipping back" costs.The ebay policy states clearly that, if the seller makes a mi...

Resolved! Feedback left but not showing up on seller's account.

Lately, I've noticed when I leave positive feedback for a seller I have bought from, the feedback I left is not showing up on the seller's account. I can't find the feedback that I just left. Anybody know why this is happening?? Thank you. Doug in TN...

Help with restriction

Hi so I don’t know if anyone will see this but I have been having trouble closing my account. I got an email saying to ask me to remove the bid that I placed and so I did that without a problem until the next step was that I have a restriction on my ...

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Not Seeing Counter Offers

For some reason I am not seeing counter offers and eBay for some reason is unable to help. Is it something in my settings?Cozmo

User avatar by Explorer
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