The eBay Community

Return shipping in sufficient address

Buyer forgot his Apt. # on address and item returned. Can I put his Apt. # on package and resend or how to handle?

Checks

Hello, I just put up my very first listing and got a message from a guy saying that he was interested in buying my item. He asked if I accepted cashier or certified checks as a form of payment. He also asked for my name and mailing address and to tex...

Will Fedex charge Additional Handling Surcharge for a 2-lb triangular tube 37" long, 7"x7"x7" ?

Fedex shipping - my own package - a triangular tube. Will Fedex charge me an Additional Handling Surcharge for a 2-lb triangular tube 37" long, 7"x7"x7" ? My understanding of the confusing Fedex manuals is that the surcharge is triggered when the len...

Return not received from Buyer

Hello, everyone, I sold a handmade item on April 5th the buyer received the item on April 10th contacted me the same day trying to tell me about my Product not being real Hair I suggested that the buyer perform a simple burn test and perhaps a colori...

How do I stop automatic payment when I win listing?

I want a chance to tell seller something before payment or adjust shipping cost for multiple items. I didn’t authorize this and I cannot find any way to change this on eBay site. And it’s impossible to contact a real person in customer service on thi...

Ebay Authentication Guarantee -- Doesn't protect seller

So what is the point of going through the authentication process if the buyer can still claim that the item is not as described? Sold an expensive 14k YG necklace, passed inspection, delivered to buyer. About a week later buyer was granted a return f...

As A Teacher You Are NG

This is on a postcard from 1906. As a teacher you are NG. (No Good? No Grade? National Geographic????) What do you think it means?

eBay fees

Hi, New @ eBayListed an item at $80, with offer I put the price down gradually at $55Buyer paid also $14.85 Shipping and $4.57 tax : $74.42 So I supposed to earn $45.24 after$4.57 tax, $14.09 Shipping and $10.52 fee*no listed for promo Final Value Fe...

Can a seller deduct original shipping cost

On a 'remorse' return for a 'free shipping' item ($100 item, $10 was used for shipping, listed "free shipping")??

Cancelling a mailing label

I cancelled a label for a USPS flat rate envelope that I purchased thru eBay after I already printed it. I did not use the label. I realized that I could ship the items to the buyer cheaper by using USPS ground so I purchased and printed a new label....