eBay Help
seabrez1
Rising Star
Community Member since ‎12-25-2015
‎04-06-2025

User Statistics

  • 13 Posts
  • 0 Solutions
  • 2 Helpful Votes Given
  • 0 Helpful Votes Received

User Activity

Does the seller loose their money if I make a claim due to item being broken ?

04-05-2025
Hi,My purchase arrived broken (a mirror). I know that eBay has "eBay Guarantee Money back guarantee" so I could get a full refund.. however, I worry about the seller since it wasn't their fault. Does the money come from the seller or ebay ? Does the ...

My item arrived broken. Does the refund have to come from the seller ?

04-05-2025
Hi,My purchase arrived broken (a mirror). I know that eBay has "eBay Guarantee Money back guarantee" so I could get a full refund.. however, I worry about the seller since it wasn't her fault. Does the money come from her or ebay ? Does the seller lo...

Item arrived after 1 month, BUT it has lots of damage. How to speak to customer service on phone?

11-20-2024
I purchased an item on 10/20/24. It was supposed arrive expedited shipping but it was shipped wrong and I just got it, 1 month later. Before it arrived, I called ebay and they opened a case. Now I'm trying to reach a human being because unfortunately...

Purchased an item but not as described. I won case and returned item but Never received refund

06-25-2021
Please help. Purchased item from seller. They didn't accept returns. Item was not as described though so spoke to Ebay on phone. Ebay opened case which was in my favor.eBay requested that after I shipped back to buyer that I put in tracking info howe...

Had case in my favor to return.. called Ebay to give tracking number, but they say I never did..

06-21-2021
Hi, I really hope someone can help. The seller didn't take returns, however the description said it was 100% cotton but it was not and eBay agreed and said I could return it. They asked that I call with the tracking number which I did and spoke to so...
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