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audra13
Adventurer
Community Member since ‎03-22-2006
‎03-21-2025

User Statistics

  • 39 Posts
  • 0 Solutions
  • 2 Helpful Votes Given
  • 26 Helpful Votes Received

User Activity

Refunding a buyer after EBAY declined to issue refund

07-05-2024
Sold item. Package says DELIVERED. Buyer says "I didn't get it". We've all been here, we know what happens. I tell the buyer as long it shows delivered there is nothing I can do, open a case with Ebay. Obviously Ebay closed the case without refunding...

Post office Delivered Damaged Items with "We're Sorry" Note

12-27-2021
I was contacted by the buyer today the package she received had 4 of the 7 items damaged by the post office with a note from the post office that admitted the damage on their part. She also sent me the photos. I asked her to initiate the issue thru E...

How are you handling Buyer's Request to Cancel Order?

10-04-2021
Only been a month and I've had three in 30 days cancel orders immediately, so they didn't ship out. They cost the seller money (ok it's only like 30 cents but still). Are you just accepting the request to cancel or do you ever decline? I normally don...

Combining shipments into one not allowed anymore?

09-13-2021
Have a buyer that bought 2 items separately. Didn't add to cart and request combined invoice. I am trying to combine BOTH purchases into one shipment on the BULK LABELS page by just Combining Orders, like I've ALWAYS done before. Now the "COMBINE" bu...

USPS diverted package across the country

09-07-2021
Shipped a package via post office on August 28. The was going to another county within my same state so should have literally taken 2 days. Here it is September 7 and the package in Los Angeles, when it was supposed to be delivered in FL. Buyer is "r...
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