eBay Help
elhoardo
Adventurer
Community Member since ‎04-27-2011
‎09-30-2025

User Statistics

  • 59 Posts
  • 0 Solutions
  • 4 Helpful Votes Given
  • 43 Helpful Votes Received

User Activity

Is it safe to relist an item that was removed after a successful appeal?

07-24-2025
I had an item removed due to it being counterfeit. I contacted ebay, trust and safety and they said to appeal it. I also contacted Microsoft through Vero and they also said it wasn't counterfeit. I appealed and the appeal was successful. I took new p...

Ebay Item Removed for counterfeit. What do I need for a proper appeal?

06-25-2025
I was listing my complete in box copy of Windows 7 Ultimate. I showed five pictures showing the COA, the Box, Manual, discs and the holograph which states that it's genuine. This is the retail version of the software. Not OEM and not an academic vers...

Buyer filed a Payment Dispute through their institution. Is this worth contesting?

08-15-2023
Buyer wrote down for reason "The item doesn't match the description in your list" However, on buyer notes, the buyer wrote down "Item not received" I checked the tracking and the tracking states they received the item on July 7th. They purchased the ...

Buyer Opened Case and is trying to return a counterfeit item.

08-15-2023
I just sold a collectible toy and today, I woke up to a return item request. They stated that the item I sent them was broken but the shipping package had no damage on it. They said I sent them a broken item. However, in the pictures it clearly isn't...

Refund on item that hasn't been returned yet.

05-11-2023
Ebay just sent me a message to refund a buyer who lied about their return. I sent them a return label on April 19th. They didn't send it out until May 3rd. The tracking said it was accepted, but it has not left their post office. First and only scan ...
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