All my listings say "no returns". Buyer purchased the item and received
it. Buyer then wanted to return item as it did not fit. I did not send a
return label before I sent a refund for the purchase price only. Now the
buyer wants me to cancel the ref...
So, you can't change the automation on GTCs? That means the item will
list forever unless you end it.And fees will keep being billed unless
you end the item of course.Anyone else have an issue with this or am I
missing a button? or 2?
Thanks for your help. Yes, I sent a PayPal invoice and the buyer paid
and kept the item. I expect that he may have lost or resold the item
(said he had moved and could not locate), so the solution worked for me.
All the best and happy eBaying!Ellen
UPDATE. I sent a PayPal invoice to the buyer and they paid with Venmo
and I received the purchase price (again). I am unsure if the buyer will
want to try and return once he has moved and located the item (per his
email).Now I have a second person re...
FIGURED IT OUT! The pull down menu appears to be only a few items. You
have to pull the cursor to the bottom to get the list to show Create
refund. You can do this without having purchased the shipping label.
Only took a few dozen tries to figure thi...
