eBay

I sent a shipment via UPS ( purchased the label from Ebay ) and UPS lost the shipment-- how do I file a claim for a lost item and request a refund and reimbursement for lost item?

I would like to start a regional group in my area, anyone know who I can contact to do so? Thank You.

How should I handle a buyer who received a tool and says after a few minutes usage 8t stops working? Thus tool waa tested and it worked when I posted the item. Buyer is nit yet asking to return it, but I'm sure he will It was a used tool.