eBay

A while back, someone filed an item not received case and it had been a while and tracking was showing the package stuck at a distribution center so we issued a refund. About two weeks later the package was delivered to the buyer. We called eBay and ...

When sellers go to leave feedback, eBay asks them: Tell us what you loved about this itemI suspect this is something new. Here is why. Our feedback has always been 100% positive -- but recently we had two feedback comments, one negative and one neutr...

Is there a way to delete a question you post? 

On the feedback profile page, if we click on "reply" (to thank buyers for positive feedback recently left) or "request revision" (we just had a negative feedback saying "doesn't work" where the buyer is reviewing a brand new and sealed beauty product...

Our perfume shipments via Ground Advantage as Limited Quantity Hazmat are getting stuck in a distribution center and never moving. After a certain amount of time goes by we can file a lost package request and (incredibly!) that has always resulted in...