I am more so here to vent. I am so angry right now. I had a brand new
ebayer (0 feedback and new account) say he received an item damged in
shipping. I was immediately apologetic and offered to help and then
asked for pictures. He sent pictures and I...
I dropped a package off at my post office today. It was priority mail
and I received a receipt from the employee. However, it has a status
I've never seen before. When I search the tracking number on USPS it
shows in red and says " Not Trackable, Del...
So I recently had my first charge back. I submitted the tracking info
ebay requested. After that, I asked the buyer for the item back and he
actually started talking to me. He said his bank initiated the
chargeback without his approval. Admitted the ...
I sold someone an item a few weeks ago shipped it out and before they
received the first item they bought a duplicate. There was an error in
the listing (my mistake) so I contacted them and offered a partial
refund with a very similar item (same item...
I feel I am part of a targeted harassment campaign by eBay. They
constantly say my items don't follow the TOS only to have that ruling
overturned after HOURS on the phone. Well, this is a new tactic. I
received an email saying my account was restrict...
Ya, the phone reps CONSTANTLY tell me conflicting information. I did
file an appeal. I spent almost 4 hours editing the photo's with captions
explaining what the photos were showing. Even IF ebay couldn't prove he
broke the item. He failed to return ...
This happened to me before. I refunded a buyer out of good will. Then
found out the item he returned was different. It was a peice of
expensive electronics and I only found out it had been swapped when I
powered it on and the serial number didn't mat...
I know this is old, but I wanted to update you. All communications with
the buyer were through ebays messaging system. As soon as the cargeback
was filed I uploaded a picture of the tracking information. That was all
ebay was asking for. After that w...
That's seems to be the general consensus on how to do it. Unfortunately,
alot of the messages were said after I submitted the label. I will know
better if this happens again. Thanks for the thoughtful reply!
