Hi guys! So, i have this issue with a costumer. I made an international
sale to a costumer but now the buyer wants to return his order because
according to him his item was damaged. In his message the buyer
requested to send him a shipping label. How...
Hi! So this is my case. I sold a phone to a buyer and when he received
it he sent me an email stating that he couldn't open the sim card slot.
After I have advised him how to do so he still couldn't open it. So he
told me if it is possible to send it...
Hi guys, I need your advice on how to deal with this situation. I
recently sold an expensive item to a buyer. The buyer claims that he
didn't receive his package but as i can see from the tracking
information the package is at the post office waiting...
Ok thanks.. It is much clearer now.. What i understood is that i was
saying costume instead of Customer. I know my English are not perfect
but i try my best.
Hello,Thank you for your reply! I shipped it to another european country
so the shipping cost isn't expensive.. I have accepted the return the
same day the case was opened but i stated that i couldn't provide a
shipping label and that i would pay for...
Hello! Thanks for your reply. The item is a smartwatch so he claims it
doesn't turn on. He sent me a picture of a black screen which i believe
it doesn't prove anything. Other than that no other defect.
Hi!This is what i replied back to him. But he refused and demanded i
send him a prepaid shipping label. Is that a proof to win the case in
case he escalates it? Thank you
Costumer: a person who buys goods or services from a shop or business. A
customer is an individual or business that purchases another company's
goods or services. Customers are important because they drive revenues;
without them, businesses cannot co...
