eBay Help
ggij-97
Adventurer
Community Member since ‎08-14-2019
‎06-03-2025

User Statistics

  • 8 Posts
  • 0 Solutions
  • 6 Helpful Votes Given
  • 4 Helpful Votes Received

User Activity

Buyer refused item and claimed it was fraud order on their account.

12-17-2021
I had this buyer message me a day after I shipped out his order, saying that his account got hacked and they bought the item so he wanted me to cancel the order and have it sent back to me. Luckily FedEx was able to return the $260 item back to me bu...

Issue refunding buyer

12-04-2020
So I'm having trouble trying to refund the buyer for a day now and it keeps saying," Your refund did not go through. Please try again later or contact us.". Not sure why it's not going through since I have plenty of funds in my eBay account and bank ...

Buyer wants a return after 30 days

11-23-2020
Just wanted opinions from other sellers about this return a buyer started, even though I know what the solution is. The buyer requested a return saying that the dvd/vhs player wasn't working right, but it's been more than 30 days since they bought it...

Buyer issued a refund but later messaged me for a replacement.

01-10-2020
the buyer issued a refund because the item wasn't working and i accepted the refund but later messaged me that they wanted a replacement since i have more of the same item but eBay isnt letting me issue a replacement to the buyer . Not sure if i shou...

Need advice on giving out personal info to buyer because their got stopped at customs

12-30-2019
So I’ve run into a problem where an international buyer requested Full Name.- Address.- Contact Email/Phone Number.- ID Number. Because their package got stopped by customs and now has to fill out a document to release the package I’m just not sure i...
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