brownlytle
Adventurer
Community Member since ‎04-26-2019
‎02-25-2024

User Statistics

  • 11 Posts
  • 0 Solutions
  • 30 Helpful Votes Given
  • 5 Helpful Votes Received

User Activity

My store has a 30-day Auto Return Policy. My level is Top Rated Seller. eBay should have protected me from the scammer who did not return the item to me (she never mailed the item back to me). The buyer opened a case and eBay stated that they had clo...
Question: Am I required to refund VAT tax when I shipped it out through eBay using eBay International Shipping? I tried to contact eBay but no option to speak with someone was not available for this situation. I even asked to speak with Global Shippi...
Customer Service is no longer calling back? Settings on phone are confirmed to be unblocked.Messages are received that state that "Thanks for your request to receive a call about your account ...but weren't able to reach you..." Sometimes I get a ret...
According to eBay customer service, eBay is having an issue with sales that are to be mailed internationally (GSP). I have one customer that tried to purchase an item yesterday but receives an error message stating that our shop does not mail to thei...
Customer purchased a top in the wrong size and would like to exchange it for another top.What should I communicate with the customer? How does she return the top to me?Who pays for postage?Can I give her a straight exchange item for item or does she ...
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