eBay

So, I got my first shipping adjustment notification and it says "service on label didn't match service used". But when I click on view cost adjustments I get the following screen... So, "service on label didn't match service used". The service on lab...

So, I got a buyer that claims I sent an item to the wrong address. He wants his money back. It is an inexpensive item so he will get his money back, but... investigating this I discovered some odd behavior with the eBay system changing the city name ...