eBay Help
ayeargan
Adventurer
Community Member since ‎05-27-2017
‎10-31-2024

User Statistics

  • 27 Posts
  • 0 Solutions
  • 11 Helpful Votes Given
  • 15 Helpful Votes Received

User Activity

Seller notified me after I shipped their item, they had entered the wrong apartment number.

09-21-2023
Seller notified me after I shipped their item, they had entered the wrong apartment number. Package returned to me for no such address. Buyer gave me the correct address. However, I know we are not protected if I change the address. How do I handle t...

Change a Return Request to a Partial Refund

02-20-2023
I have a buyer who requested a return stating and iPhone had a chip. I accidentally hit accept return instead of the partial refund we agreed upon. How do I now issue partial refund since I do t see the option? The only option I see is to send the sh...

Item Damaged During Shipping

12-12-2022
A buyer received her package today and it arrived broken. Item was broken by USPS. She didn’t file a claim, but messaged me requesting a full refund. She sent pictures and clearly damaged during shipping. I’m happy to refund. However, I can only refu...

Return Issue

10-29-2022
How do I issue a partial refund. I have a no return policy. I sold a Star Wars Death Star for 400.00. I listed at 699.00 and stated in description I was t certain if all pieces were there. Buyer made an offer with the comment since you don’t know if ...

Item marked paid but not paid

04-01-2022
I recently sold a ps5 for 1,000.00. I was very nervous about shipping it so rechecked several times that item was paid. The listing said buyer purchased on 2/22/22 and buyer paid 2/22/22. I videoed packaging, requested signature and insured the packa...
Top