The eBay Community

Do Listings Where the Buyer Receives Extra Unsolicited Items Count as "Chance Listings"?

Five years ago back in 2020, I ordered a used Nintendo GameCube here from a seller. When I opened the package I received containing my order, I was surprised to find a figure of Mario and Cappy from SUPER MARIO ODYSSEY (the latter in disguise as Mari...

Seller Shipping Partial Order

See the screenshot of my order, I ordered 2 but only received 1. Having trouble getting the seller to understand that he or she only sent one of the items and not 2. Have pleaded to get the missing item sent or a partial refund with no solution but I...

Appeal or not?

So frustrating, one of my listings keeps getting violated and removed with the reason that it is violating the Adult Items Policy. 5 times now its been removed. Here is another beautiful example how ebay refuses to be clear and actually be helpful. T...

Resolved! Item not received

The buyer left a negative feedback after contacting me through eBay messages that they did not receive item. The tracking shows delivered. The customer did not open a item not received case, but left negative feedback anyway. This is an international...

Heads up: changes to Seller Initiated Offers (SIO)

Recent & upcoming changes to SIO, the good and the bad. First-[Bug or intended?] eBay is forcing the default to "on" for automated offers and counter offers. As things stand today, sellers have to manually toggle off those settings every single time ...

Sold & Completed filters

When checking sold comps, the filters are set to Completed Listings, and Sold listings. If you "x" out of one, the other remains. It now takes 2 clicks, and 2 reloads of the site to clear out these filters instead of one. By "x"ing out of Completed l...