Seller has a No Return Policy. Buyer messaged seller a shoe DON'T FIT
complaint. Shoes are unisex but EBAY DOES NOT HAVE A UNISEX SHOE
CATEGORY therefore seller list gender as MEN based on size 11. Seller
accepts return provided buyer initially pays ...
I tried reaching out to customer service regarding how to handle abusive
feedback situations. In an instance where a buyer has angry/accusatory
communication before and right after clicking purchase. How can you
protect yourself from this type of buy...
Bulk edit shows several listings as not having a return policy specified
however, when I review each item, I see the return policy is actually
specified. I believe this to be a glitch. Hopefully I'm reporting this
issue correctly here.
The FLAT SHIPPING RULE profile name reads sooooo wonky its challenging
to differentiate between them. These rules are just a long list of
numbers. Is there a way to rename each profile with a CUSTOMIZED NAME?!?
I hope so. Please advise. Thank you.Ex:...
WITHIN THE LAST 30 DAYS I HAD 2 SALES FROM 2 BUYERS WHEREAS THEIR
CONFIRMED SHIPPING ADDRESS ALSO HAS A CURRENT FRAUD NOTICE FLAGGED BY
EBAY. ONE BUYER WAS NON-RESPONSIVE WHEN I ATTEMPTED TO COMMUNICATE
INFORMATION ABT THE FRAUD NOTICE ATTACHED TO TH...
As I was under the false impression, this message board is manned ( in
part ) by EBay representatives . . . I really thought there was someone
here who had the power to resolve the NEG FB problem I presented. The
1st reply to my assistance request re...
I misunderstood nothing: You clearly stated you CANNOT READ BUYER &
SELLER MESSAGES. Therefore, logically for you to surmise " Your reply to
the feedback was unwarranted " is based on what . . . IF YOU CANNOT READ
BUYER & SELLER MESSAGES?!? Your conc...
Hello House of Paws. Know my FB reply was after he'd left me an unjust
NEG FB. The buyer's 1st msg was hyper-aggressive which cont'd thru out
his myriad of msgs to me. I invite you to review multiple Neg FBs this
buyer left a HALF DOZEN MEMBERS in th...
After you state:" We cannot view the communications you had with the
buyer, nor the way they were acting. " you then follow with:" Your reply
to the feedback was unwarranted. " APPARARENTLY, YOU LACK ENOUGH
INFORMATION TO EVEN COME TO THIS CONCLUSION...
thank you for your reply. I fear you missed the crux of my issue. You
did not see the communications back and forth and the way this person
was acting. Additionally he was complaining about authenticity of the
item and i didn't even ship it yet all w...