Hello Everyone, We're thrilled to announce the launch of our brand-new interactive series, which is set to take the place of our former "Monthly Chat with eBay Staff" program. This series is designed to bring you closer to the heart of eBay's operati...
I have a few questions about the following situation I have before contacting the buyer: I sold an item to a buyer, but was surprised to see it was returned to me today with an attached label from the USPS saying "forwarding time expired, return to s...
I have received items with vouchers or gift certificates in the package sent by the seller not by eBay. (Just in the box with the items) Where do you get those or how does that work because I was wondering how or where to get those to send with my it...
So I’m really new to eBay and I sold my 2nd item which was an iPhone. The buyer had recently been telling me that he needs a partial refund because he had seen other damages on the phone that I didn’t know of. I said the description that the phone is...
I have published a lot of products, but my visits are few. Can you give me solutions?
I’m not sure if this is a new thing or not but I’ve sold a product 3 times to someone outside of the us and never received payment. The last guy gave me an excuse and I just cancelled it before he could. He’s located in South Korea but the shipping a...
Hello eBay forum, Long time lurker here, glad I can finally contribute though I wish it were under better pretenses. I’ve been an eBay seller for almost 5 years now. I’ve had almost all great experiences, both buying and selling, with 100% positive f...
Hello Seller Community, We just had case against us closed in our favor. We had sold an item that stated its color in the subject line as "Brass" and then throughout the listing itself it showed the color as "Brass-Glo", including the photos, Item Sp...
My listings show that a certain number of people have looked at what I'm selling. Is there a way that I can find out who those folks are? I could reach out to them and offer them a special. Thanks in advance.
Below are excerpts from the 29 messages the buyer sent in their attempt to extort a refund without a return, including iPhone screenshots of the threatened negative feedback. The listing allowed a 30-day return but the buyer falsely filed a NAD. They...
Today a buyer opened a dispute against me for an order that was made and shipped on the 28th December, I was provided with no details either than the reason being that 'the buyer did not recognise the transaction'.I was only given two options: refund...
I sold an expensive brand new phone on eBay and sent it to the buyers freight address, which was signed for and delivered. The buyer opened a SNAD saying the phone was defective and when I followed up asking what was wrong, the buyer never responded....
Trying to get some feedback on pros/cons of changing my username. I started out in 2002 with the name I have now but 10 years ago when I started my auto parts business, I never changed it to follow. I feel like it would be beneficial to have my usern...
anyone else here have items taken down/ unlisted/deleted/ended etc...due to a disgruntled customer/ebayer? someone who reported you for a listing deemed "racist" or "hurtful", for something that u disagree with? how do u rectify that? i have some awe...
If you're a seller and you've logged into your My eBay recently you've probably noticed a banner near the top of the page "Wrap up more sales this season with Promoted Listings Advanced. Get your listings in front of interested buyers and drive holid...
Hello. Gratitude in advance for advice. I ordered an electrical appliance on eBay, but as soon as I had completed the order, eBay suggested similar items and I saw that the same business seller had a better version of the item, same brand, but with a...
