02-11-2019 10:32 AM - last edited on 02-12-2019 05:25 PM by kh-gary
Hey, all, been a while since I've been around. You're welcome.
So, I buy/sell/trade comics all over, including Facebook, and recently purchased a comic book from a guy who promised it in MUCH better condition than it actually was. When I messaged him, he immediately accused me of wanting to "extort money" from him in exchange for not bad-mouthing him. I offered three times to start the conversation over, as I felt he was venting over something that was ultimately a relatively minor issue, something all buyers/sellers go through occasionally. Ultimately, there was a resolution, such as it is, after he called me several vulgar names, accused me of thievery and extortion, without a single apology.
During our conversation, he gave me his Ebay ID to prove he doesn't get complaints (which was irrelevant to the current issue, but whatever made him feel good about himself). The things he said were so vitriolic that I'm considering reporting him to Ebay. The trouble I'm having is if it's right to do that, considering he's a Top Seller and in fact has a very good rating of 99.99% and a few thousand transactions, give or take.
Thoughts?
(One example of what he said was that I was a "**bleep**" and was acting just like a sterotypical "**bleep**" by trying to rip someone off, and making something out of nothing; the "nothing" was that he said the comic was in 5.0 condition, but was actually a 1.0-1.5)
02-11-2019 10:35 AM
02-11-2019 10:46 AM - edited 02-11-2019 10:49 AM
If you bought it on Ebay, you can call CS and have them read the Ebay messages between the two of you, and have them note the communication tone.
Sorry you had this experience.
02-11-2019 11:39 AM
"During our conversation, he gave me his Ebay ID to prove he doesn't get complaints (which was irrelevant to the current issue, but whatever made him feel good about himself). The things he said were so vitriolic that I'm considering reporting him to Ebay. "
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So you bought from him on FaceBook, or another site? Not eBay?
And the 'bad' messages were Not through eBay messages, right?
and..
he 'said' the eBay ID was his.
If all the above is true, I'd say,
do Not report the eBay seller.
It may not be the seller you bought from. You have no real proof it is.
If off-eBay messages bother you, through personal email.
File a complaint through your Internet Service Provider.
They can contact His internet service provider with your complaints.
(Google: cyber harassment)
Virtually all ISP's have policies that their customers must follow.
And they can take action from customers that abuse them.
Lynn
02-11-2019 11:43 AM
You didn`t buy the item on ebay? Then yes, it`s unethical to go to ebay to report him. Your seller was unethical by calling you names. If it were me, I`d would rise above it and part ways instead of getting in the gutter with him/her. Now you know who not to buy from.
Did you see photos of the item before you bought it? I`m curious how you both came to such different conclusions on the grade of an item unless there was something internal wrong with it that you couldn`t see from pictures. Grading is highly subjective and an opinion on both your parts.
02-11-2019 11:48 AM
Lynn has a very good point that you don't know for sure if that I.D. is in fact his. It may even be a competitors I.D. (and with what He said to you, I would not be surprised). So on that basis alone, I would say definitely not to report.
I am really sorry you had that interaction. Regardless of whether He was upset by someone else, that isn't acceptable. But I have found on many social sites, certain people feel comfortable with that sort of behavior. IF it happened on Ebay, I would say to definitely report it. But they won't be interested since it happened elsewhere.
Love your sense of humor Welcome back!
02-11-2019 11:54 AM
Thank you, @gew6463 I didn't notice it was @wolf*song !
Haven't seen you in awhile, @wolf*song I'm with gew!
Love your sense of humor and welcome back!
02-11-2019 12:34 PM
Buyers nor sellers have to stand for being abused in emails on Ebay. Your seller is misbehaving and you most certainly should report your seller. There is no excuse for that behavior and Ebay should step in to educate and stop this type of stuff from your seller.
I encourage you to call Ebay. Have them review the emails between the two of you. Also have them to ask the seller to leave you alone from this point. The transaction is done and you want to move on.
Return your item and get your refund. Then leave the FB you feel appropriate for the type of service you got from this seller. The seller being TRS has nothing to do with it. You do not have to accept being treated this way.
Now most certainly there may be something going on with this seller that has created their reasons for responding to you they way they did. Because to achieve TRS and maintain it there is a strict set of rules that we must adhere to. Your seller may have been having a really off day. But even at that, it is not an excuse and it is not something you need to accept.
I hope it all turns out for you and you locate what you need in the condition you'd like to have it.
02-11-2019 01:36 PM
I'm really sorry you received such horrible messages.
And I'm really sorry I didn't notice your id, especially since your OP concerned comics!
(hangs head in shame!)
02-11-2019 01:40 PM
I would be quiet.
Remember, Ebay doesn't line anything that reminds sellers they can....well, redundant, sell on another venues.
02-11-2019 01:48 PM
02-11-2019 01:53 PM
02-11-2019 01:59 PM
if you paid with a credit card, file a dispute as the merchant appears to not trying to resolve the issue.
02-11-2019 02:24 PM
You purchased an item on Facebook.
Consequently any mention or reference to eBay is irrelevant. Asking eBay to take any action whatsoever, due to Facebook activity is inappropriate.
Venting in an eBay forum about name calling also (assumed to have) occurred on Facebook is really just a face-palm moment.
After all, Facebook is full of Internet tough guys/gals who can’t string a coherent sentence together and use profanity as a right of passage.
That said, if you purchased a non-graded item, then any advertised grading is subjective (seller thinks “x”, buyer thinks “y”) Most Facebook purchases are as is, so filing a claim with credit card issuer or PayPal is just being ticky tacky.
I would file this away as a lesson learned, be the bigger person and move on.
02-11-2019 05:14 PM
That's an idea, especially since now he's contacting me again and accusing me of trying to get some kind loan in his name, which of course I am not. He claims I'm extorting money from him, harassing him because I filed a Paypal case against him and lost, and now identity theft. I'd love to show everyone the conversations, but I know it's against the rules. This guy really needs professional help.