Best regards,
Thanks for joining us for the Weekly Chat with eBay Staff. We don't have a specific topic this week, so feel free to share any general buying or selling questions you may have.
The chat thread will remain open until 2 PM PT at which point we'll close it from additional responses. After that time, we'll continue to work on responding to any queries that might still be unanswered.
To post your question, click Reply in the lower right corner of this post, type your question, and hit submit between 1-2 PM Pacific Time. The format of our chat mirrors the format of our Community Discussion Boards, where each post will appear in the thread chronologically. The Community Team will review each question as it comes in, and will quote the original question in our reply. This quote and the reply will appear later in the thread, so just keep scrolling down to see our answers.
Missed the chat? Send your questions to the podcast by calling 888-723-4630 or email us at podcast@ebay.com and maybe your questions will make it on the air! Or listen to past episodes while you wait for next Wednesday!
@my-cottage-books-and-antiques wrote:
Can you tell us a date when the recent Seller Check In Playback Video will be made available?
Hi @my-cottage-books-and-antiques
We are working on getting it out ASAP, we'll make sure it's posted here when it's available, thanks!
@mr_lincoln wrote:
Good afternoon eBay Support Team!
Subject: Label Size % not working
Is there any update on when the label sizing % will work on the label flow print function below? Up until a few days ago I had the option to download the label in a pdf format and then use the pdf sizing feature which worked. Now it appears I am stuck with this new label flow print version and the sizing function ... that doesn't function. I don't print 100% size labels, I need them smaller and use 90% and smaller.
On another account here using a separate computer this has never worked right but label size on that account is not as critical (although I could save one short strip of tape per label if I could print them smaller).
Anything you can do to resolve this issue would be greatly appreciated ...
Mr. L
I'll get this reported @mr_lincoln, but the form is asking if you run into this when printing individually, bulk, or both.
@biggymoe wrote:
PLEASE PLEASE PLEASE make the "Request Total From Seller" function, in the eBay cart, available for mobile app buyers. A large % of users use a mobile app. This should have been fixed years ago. PLEASE I beseech you!!
Hi @biggymoe - this is feedback that we've made the mobile app team aware of in the past. I'll make sure your voice is added to those as well. 🙂
@my-cottage-books-and-antiques wrote:
I know the newest Vertical ebay is working on is Motors Parts and Accessories. Any idea how many more new Verticals ebay has planned for 2022? (Not asking what they are, I don't expect you to divulge that, just wondering how many)
That is a great question @my-cottage-books-and-antiques! Unfortunately, we haven't been made privy to anything more about additional Verticals.
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velvet@ebay
@
velvet@ebay wrote:
@mr_lincoln wrote:
Good afternoon eBay Support Team!
Subject: Label Size % not working
Is there any update on when the label sizing % will work on the label flow print function below? Up until a few days ago I had the option to download the label in a pdf format and then use the pdf sizing feature which worked. Now it appears I am stuck with this new label flow print version and the sizing function ... that doesn't function. I don't print 100% size labels, I need them smaller and use 90% and smaller.
On another account here using a separate computer this has never worked right but label size on that account is not as critical (although I could save one short strip of tape per label if I could print them smaller).
Anything you can do to resolve this issue would be greatly appreciated ...
Mr. L
I'll get this reported @mr_lincoln, but the form is asking if you run into this when printing individually, bulk, or both.
velvet@ebay Both ... BUT, when I use the "Print labels in Bulk" feature I only use it for Combining items on one label print, not a batch of bulk printed labels, meaning I only print one label at a time even though I use the Print labels in Bulk flow ... hope that helps.
Mr. L
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Edit: A reply to your response can be found here.
@a_c_green wrote:
jasmen@ebay wrote:
Hey @a_c_green I don't have any updates on this but as soon as I do I'm happy to let you know. Thanks so much for your time!Do you have regularly scheduled meetings to review progress on these reported problems with the people to whom they were reported?
I get the sense that you (not you personally, but the Community team as a whole) are waiting for responses from elsewhere within your own company without a clear sense of when those might be expected, and I'm seeing that as a kind of standard reply to many of the issues being raised in the Weekly Chat, including more than one here today alone.
It would help clarify where the bottlenecks might be if you could give us a little more insight into what the weekly job flow is like. Thanks!
@a_c_green It depends on the priority and what else is going on, but I can assure you we bring it up as often as it comes up and we try to get answers ASAP. I appreciate the feedback for sure and I'm happy to pass it along!
velvet@ebay wrote:
@valueaddedresource wrote:tyler@ebay - just wanted to confirm it looks like that issue with the fine print on the Quickbooks eBay offer got sorted out - thanks for getting it to the right place!
I would still suggest adding a correction/clarification to the original announcement here in the community, just to acknowledge there had been an error and reassure sellers that they will get the full 12 month term if they sign up. 👍
Thank you for the suggestion @valueaddedresource, we'll get it passed on.
Has anyone tried the QuickBooks connection? Some recent transactions on eBay.de were posted in Euros instead of US dollars. Would the QuickBooks link convert to dollars using the eBay conversion rate at the time of the transaction?
Does the link capture everything and break down fees by category, at least to the extent that they are reportable on separate lines in a Schedule C? How are returns handled?
@bookollections wrote:
Greetings,
I received this email "Update your listings to keep them compliant". The one listing in question has no field highlighted...so I'm basically guessing.
My suggestion would be maybe a specific list/highlighting of the actual item links, that need removing, etc., within the "summary of changes" list.
Thanks so much 🙂
Thanks for the feedback @bookollections we're happy to pass that along!
