Hi everyone! Thanks for joining us for the Weekly Chat with eBay Staff. We don't have a specific topic this week, so feel free to share any general buying or selling questions you may have.
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@my-cottage-books-and-antiques wrote:
Well, ALL other pathways. I get a "sold" notice in my email, I get a "Sold" notice in my Notification "Bell" at the top of the ebay page, I go to Orders and the dropdown for "purchase label"....all of these clicks present me with an option to print a packing Slip, but it is the old Packing Slip, not the new one. And, I think there are one or two more ways to access a packing slip. My point is, if I go to print a packing slip, the format of the packing slip should be the same (the new format) at every spot.
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Edit: A reply to your post can be found here
@my-cottage-books-and-antiques - I got an update on this and the shipping team let me know they are working on getting this integrated. They just do not have a set date when it will all roll out, but it should be coming soon.
@stuff4divas wrote:
Do we (mentors) still recommend the best way to contact eBay is thru facebook or twitter or a call back?
Don't know if there is a number to call again or if there will be in the future.
Lots of complaints using 'chat'
@stuff4divas - Great question! You can direct people to contact our social channels, but we do offer phone support on some topics. The contact options are shown at the bottom of the help page and can be chat, phone or email. I usually will direct members to search for the topic help page as this is going to give the current available contact options.
