mam98031 • Volunteer Community Member • Buyer/Seller since 1999
This is a terrific change, or would be if it wasn't only "recommended".
We recommend that all international sellers targeting US buyers by listing items on eBay.com provide their buyers with a return address in the US. When a return has to be shipped internationally, buyers must wait substantially longer for refunds than they are accustomed to when returning items domestically. When you do not provide a US return address and your buyer requests to return an item that doesn't match the listing, you need to accept the return and provide the means to return the item within 3 business days. Otherwise, we may refund the buyer and seek reimbursement from you without requiring the item to be shipped back under eBay Money Back Guarantee. Starting June 1, 2020, we may decide these cases after the 3 business days elapse without requiring the buyer to contact eBay. This change will apply to returns valued up to $25.
Ebay has a growing problem of international sellers stating in their listings that they are shipping from the USA, when in fact they do not. This would be a terrific way to curb that behavior and protect buyers. But since it is ONLY RECOMMENDED, they can just opt to ignore the suggestion.
