Web Service framework internal error.

[rapii_25]

I have setup my SetNotificationPreferences, to my email and https endpoint.

I list an item which is enabled for the notifications, I don't receive any API endpoint hit or any emails.

I call "GetNotificationsUsage" to see if any errors are happening but instead I get this return.

<ErrorLanguage>en_US</ErrorLanguage>
<WarningLevel>High</WarningLevel>
<StartTime>2024-07-11T05:21:58.878Z</StartTime>
<EndTime>2024-07-13T12:21:58.878Z</EndTime>
</GetNotificationsUsageRequest>

<?xml version="1.0" encoding="UTF-8"?>
<GetNotificationsUsageResponse
xmlns="urnapis:eBLBaseComponents">
<Timestamp>2024-07-13T10:37:39.317Z</Timestamp>
<Ack>Failure</Ack>
<Errors>
<ShortMessage>Sorry, something went wrong. Please wait a moment and try again.</ShortMessage>
<LongMessage>Sorry, something went wrong. Please wait a moment and try again.</LongMessage>
<ErrorCode>10007</ErrorCode>
<SeverityCode>Error</SeverityCode>
<ErrorParameters ParamID="0">
<Value>Web Service framework internal error.</Value>
</ErrorParameters>
<ErrorClassification>RequestError</ErrorClassification>
</Errors>
<Version>1173</Version>
<Build>E1173_CORE_APINOTIFY_19146596_R1</Build>
</GetNotificationsUsageResponse>

[nemt-76]

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[developer_support@ebay]

Hi @rapii_25 @nemt-76 

GetNotificationsUsage call requires ItemID field in the request for executing the call. You can add the ItemID field in the request and try again to execute the call.

API Reference: https://developer.ebay.com/devzone/xml/docs/reference/ebay/GetNotificationsUsage.html#Request.ItemID