Developer Technical Support
eBay also offers Premium Technical Support for more in-depth problem solving.
Forum Posts
problem with utf8
When using ReviseFixedPriceItem from traditional api, utf8 encoded characters are not recognized by ebay-api and is not shown correctly on ebay.de.For example: polish ń (utf8 0xC584) is shown as ? on ebay.de
VerifyAddFixedPriceItem Token Validation works on API Explorer Fine, but won't verify in Python?
When i'm working in the VerifyAddFixedPriceItem on the API Explorer, i'm able to use my Token and get return information for fee figuring and such. But when I use my python function, i get an issue with the token. I've tried many variations but it's ...
Issue with Categorization of Fees. Store Membership and Offsite Ad Fees are both "Other", Can fix?
I am developing a comprehensive accounting system geared toward eBay and I'm on the final leg, bookkeeping of fees via API calls. I have noticed a serious issue with regards to categorizing fees which severely hinders my ability to properly identify ...
eBay Standard Envelope API
We ship a lot of coins. Like a lot of coins. We use eBay standard envelope for 95% of the shipments. I'm now whitelisted for the logistics API to only now find out that it doesn't seem to be a label I can generate? Is there a way to automate making t...
Edit Subtitles for Inventory Item
Hi Guys, Is there a work around to editing subtitles on listings which are inventory items? I know the XML ReviseFixedPriceItem can do it, but when it's inventory item - it gives an error: Inventory-based listing management is not currently supported...
New orders webhook
Hi, is there a better way to automatically receive the information of a sold item without calling the get orders call on a schedule? I have seen that eBay offers notifications and client alerts but I'm unsure if these are still the best method and th...
How to Retrieve Advertising Fees for Promoted Listings on a Transaction Level via eBay API?
Hello,I am trying to find a way to retrieve the advertising fees (costs for running ads such as Promoted Listings) at the transaction level using the eBay API. I have already used the getTransactions method of the eBay Finances API and explored diffe...
GetMyEbaySelling returned "Call usage limit has been reached" message.
I have 3 developer accounts. but all GetMyEbaySelling returned "Call usage limit has been reached" message.It is happened from last day to today. Even I checked usage limit by using GerRateLimits, it is showed still have limit like this.This problem ...
timeouts
I use the GetOrders API End Point to automatically pull my orders and then process them. Starting this past Friday, 9-13-2023, I've started getting timeouts when I make the call. At first, I was getting timeouts only 30% of the time but now I'm getti...
mysellinglist - timing out
Hi All,All of a sudden my selling list api call is timing out. Any one running into the same issue?Please let me knowThanks
Sandbox order and product updates
Hello, We are an integrator company from Turkey and we are making a software for Ebay Seller applications. I am trying to do tests on Sandbox but I need fake order and test products to test Products and Orders. Is there anyone who knows how I can cre...
Empty Response and HTTP 500 Errors
https://developers.ebay.com/support/api-status/production/resolved-intermittent-failures-for-requests-to-the-item-resource-with-the-additional_seller_details-fieldgroup This was reported fixed in the API Status page but we are still intermittently ge...
Cannot offer pickupOnly
Hi Devs, how is it possible, to offer Pickup only?I am using right now this code:switch (shippingOption) { case 'shippingAndPickup': shippingDetails = { ShippingType: 'Flat', ShippingServiceOptions: [ { ShippingServicePriority: 1, ShippingService: se...
Is it possible to receive a notification when item is listed via the web
I am looking for a way to subscribe to new listing notifications. I've looked through the docs extensively. https://developer.ebay.com/api-docs/commerce/notification/overview.htmlHere there is price changes, which may trigger when a new listing is ad...
Description field now not loading properly, no recent changes made
Hello, I have a problem with my eBay listings. The description fields are now not loading properly on the screen. They have been working well for several years. I have not made any changes to the template. They should load in one go. But now the desc...
