Unable to create a support ticket on Developer Technical Support

[cleoindia]

I have entered all the required details to create a ticket on Developer Technical Support and I have support enabled on my account as well but when I try to submit my ticket I get an error saying, 

Something went wrong. Please try again later.

This has been repeating for a long time, tried to create a ticket multiple times but the problem persists everytime i try to create a ticket.

I am not able to resolve this and this is affecting our business a lot.

[developer-support@ebay.com]

Hi @cleoindia,

Please ensure your account is activated for support. Follow these steps to activate support:

1. Go to the Profile & Contacts page.
2. Click "Edit" in the Primary Contact section.
3. Update your details if needed, then click "Save".
4. Click "Edit" again.
5. Click "Activate Support".

Best regards,
eBay Developer Support

[sey-3959]

I am experiencing the same problem.

Cannot create a support ticket, getting the same error:

> Something went wrong. Please try again later.

My developer account is already activated for support.

https://developer.ebay.com/my/profile#

> Support for this contact is activated.

Please advise further steps to solve the problem.