Developer Technical Support
eBay also offers Premium Technical Support for more in-depth problem solving.
Forum Posts
Request to Enable Production Keyset – AUTO DS Application (Keyset Disabled)
Merhaba eBay Geliştirici Destek Ekibi, eBay Geliştirici Hesabım altında AUTO DS ENTEGRASYON isimli uygulamam için Üretim Anahtar Seti'nin aktifleştirilmesi talebinde bulunmak için devam ediyor.Ekli ekran görüntüsünde mevcut olmak üzere, mevcut Üretim...
I am trying to implement the standard User Authorization Code flow for OAuth.
My production keyset (maheralk-woo-PRD-647259a7e-7453ab54) appears to be stuck in the legacy Auth'n'Auth configuration. When I go to the "User Tokens" page to set up my application, the user interface only shows the old settings and does not have the...
The RuName form doesn't save to get the User Token!!!
When I try to update the RuName form (eBay redirect url) and click save, it never works. If I refresh the page, I see the default values shown again. And if I put in new values, save them, then "test sign-in", it takes me to the eBay default success ...
Unable to create a support ticket on Developer Technical Support
I have entered all the required details to create a ticket on Developer Technical Support and I have support enabled on my account as well but when I try to submit my ticket I get an error saying, Something went wrong. Please try again later.This has...
PrestaShop module in Sandbox: Insufficient permissions to fulfill the request.
Hello, I have recently purchased an integration module between my PrestaShop and eBay. Without going into too much detail, I’ve managed to connect the module to the eBay API in Sandbox mode. The problem arises when I try to import the legal policies ...
Cannot Submit Support Ticket – "[object Object]" Error
Hello,I am trying to follow up on my Developer Program Application.I attempted to submit a support ticket through the Developer Technical Support portal, but I encountered a "[object Object]" error during final submission and could not complete the t...
Sandbox - Unable to opt-in Business Policies / optInToProgram API 500 Internal Error + Sandbox UI Er
Hi everyone,I am trying to opt-in to Business Policies for my eBay Sandbox user.Here is my situation: I have created a valid Sandbox user account.I am using a valid OAuth User Token (not Application Token).I called the optInToProgram API via POST to ...
Account Type Not Changeable
When attempting to publish an offer with my sandbox eBay account, I receive an error message stating that I haven’t defined whether myaccount is Private or Business. I can confirm this setting by accessing the following API endpoint: https://apiz.san...
Request to Enable Production API Keys (Support Ticket Not Available)
Hello,I am a new eBay developer and I have created a sandbox keyset successfully. However, I need to activate my Production API keys in order to use the Trading and Inventory APIs for listing automation.When I go to the Application Keys page, I see t...
Perl - Making your first API call - fails 500 Server closed connection w/out sending any data back
I'm just trying the very simple example provided at this URL: https://developer.ebay.com/Devzone/XML/docs/HowTo/FirstCall/MakingCallXML.htmlPerl is setup to use SSL and I've verified by requesting https:example.com and getting a good response.It isn'...
Sandbox oauth login not working via curl or python
This is my curl request, i've confirmed the auth token is b64 encoded string `USER:PASS`curl -v -X POST 'https://api.sandbox.ebay.com/identity/v1/oauth2/token' \ -H 'Content-Type: application/x-www-form-urlencoded' \ -H 'Authorization: Basic REDACTED...
What OAuth Scopes Are Needed For The TradingAPI Messaging APIs?
(disclaimer, I'm relatively new to using the Ebay Developer APIs, and Auth in general). Hi, I've been digging into the Ebay TradingAPIs and want to use the GetMyMessages, and GetMyMemberMessages APIs, but can't find what scopes they require when usin...
createDestination does not send challenge verification provided url in sandbox, I get a 409
I've tried sending this request using both an API call and the API explorer.Here is an example input:{"status": "ENABLED","deliveryConfig": {"endpoint": "https://tinyurl.com/597jnn35","verificationToken": "abbd1234-1234-aaaa-bbbb-12345678901"}}When I...
Trouble getting OAuth user token
For some reason when i sign in to sandbox to get a user token nothing happens. There is no token, there is no error and nothing. How can i get a oauth user token? The strange thing is auth n auth works.
Sandbox OAuth client authentication failed even after Cert ID rotation
Hi eBay Dev Team,I'm encountering a persistent issue with my sandbox OAuth credentials.App ID: ShaheerM-SpireTec-SBX-1f72598d8-fc088b27Cert ID (after rotation): SBX-f71a54621e1c-5e1d-4424-9d12-90acEven after rotating the Cert ID, I keep getting:401 U...
Featured Posts
