Selling

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How would you reply to this buyer?

I'm very pro usps.As a seller i've shipped thousands of packages with them with very few problems.Today I receive a message from a customer that simply says..."Hello! Well I got the hat but unfortunately it showed up like this." Of course i'm very so...

Why isnt ebay customer service open today?

I've tried calling ebay countless times today and Ill I get is an AI robot with long delays who doesn't understand english. After wasting my time over and over and over again, she tells me its outside of normal business hours. I need to speak to some...

Ebay's lost package refund reimbursement for sellers

What is the new policy for Ebay's reimbursement to sellers after refunding a lost item and then it eventually gets delivered to the buyer? I can't seem to find the details on the site. Google didn't help. Does an INR have to be filed for the Ebay aut...

What is your take on this

My husband and I have been reselling for about 6+ months now, and we’ve officially reached the point where our profits are enough to cover our rent! That’s huge for us. It’s been a grind — hours of sourcing, listing, packing, and posting on social me...

Package shipped November 19th, hasn't moved since December 4th

I'm the seller, like the title says did a pretty normal sale of a spare hard drive for $55 USD. Shipped next day via Fedex; it seems to have bounced around between Missouri, Illinois, and Kansas with the last update this: Thursday, 12/4/25 10:29 PM D...

Buyer wants refund after package shipped

I sold a sewing machine after accepting a buyer's offer they sent yesterday. The payment went through and I shipped out the sewing machine this morning. It was a heavy package and was shipped by FedEx. I had FedEx Ground Economy as a shipping option ...

Resolved! How many days does Buyer have to pay after accepting Seller's counteroffer?

Is it 4 days/96 hours? Is there any way I can legit cancel within that time? I don't think it's cool for my listing to be off the market while the buyer sits around.

The eBay word "infrequent" has never been defined for infrequent sellers.

Is infrequent very few $1,000 dollar items or very few $10 items or something in between for holding a sellers payout for 30 days or more? Or does infrequent mean less than 10 items sold in a month or less than 50 items sold in a month? "Infrequent" ...

"Using USPS will kill your business!"

This is actually what a buyer messaged me today because apparently he is upset that his package is tracked as "arriving late" in the status page. His message continues by saying "You need to do better, use UPS or Fedex! No one will ever buy from you ...

Why has Ebay been telling me I need to advertise

So why is Ebay constantly telling me I need to pay them more to advertise offsite? I thought when I signed up with Ebay originally, that it was Ebay's responsibility toattract customers and buyers to it's sight. I pay to sell my product on their site...

Please make the messages page stop automatically doings things

When on the website reading a message from a buyer, while looking at an image a buyer has sent, the page will automatically close the image I'm looking at after a few seconds. This wastes my time while trying to take care of business. Also, if the me...

Where is my money?

I sell a 160 necklace, ebay all pays around 12.00. I am not looking at exact numberI sell a 60 watch set and a 110 necklace, ebay pays less than 12.00 I had a return failure to authenticate that I haven't picked up but ebay didn't pay on this How do ...

Ebay Refunded Customer Even Though I Have Documented Proof Of Delivery

a buyer purchased an item from me within the last 30 days and there was a tracking mistake w/ the USPS system.I shipped the item in the afternoon to an out of state address and the next morning it was listed in tracking as "delivered, picked up by in...

Arbitration

I am having issues finding the form(s) for filing an arbitration complaint against eBay. They keep removing listings as counterfeit that are not counterfeit and when I provide documentation, they fail to overturn the decision of their AI. I have cont...

How much are my buyers actually paying for shipping?

When I’m posting an item for sale and I click shipping option “Calculated: Cost varies based on buyer location,” does that mean a computer in California will show a different postage amount from what someone who lives near me, in New England, would s...