Selling

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Tracking Details

Hi all, The Shipping team wanted to share the following information from the issues with tracking details not being updated:"We are aware that some sellers are seeing tracking details not update automatically to orders after purchasing a label. Our t...

buyer had wrong address, they updated it then re bought item and now refused delivery

Hi guys, I have a buyer who bought a medium sized parcel item and then messaged me saying their address is wrong and to send it to a different address. They stated that the parcel will be too large for them to carry from their work. I messaged to say...

0-feedback buyer asks to return item saying its bent

sold a processor on ebay and the buyer had 0 feedback which always makes me nervous and sure enough - they’re claiming an item arrived damaged even though it was packed so well that there’s no way it was damaged in transit. i keep all my PC part boxe...

Metal Detectors As Gift

1. BudgetFirst and foremost, establish a budget range for the gift. Metal detectors can vary significantly in price, ranging from affordable entry-level models to more advanced and costly options.Determining your budget will help narrow down the opti...

Damaged item received during shipping

Buyer states necklace was damaged when received and requested a return. Ebay states I need to provide a shipping label at my expense. Isn't the shipper responsible for damages and shouldn't the buyer file a claim with usps? ( I used ground advantage ...

Resolved! We canceled a sale for your security

I just got an email from Ebay, In it says don't ship the item. I get an order I ship it the next day, that is how I got the top seller badge. So what do I do just wait and see what eBay does? I cant sop the post office the bear was shipped yesterday....

NEW eBay Price Match Guarantee Feature?

Hello,I hope this message finds you all well. Today an interesting thing occurred on the app that has never happened to me before. I am going to write this in point-form.1. I sell an item to a buyer2. Buyer immediately requests to cancel sale after p...

Getting scammed

Hi Everyone I’m new to the selling community and I have an order to a Portland, OR address that eBay doesn’t recognize. As such I googled buyers address and an old thread from 2023 popped up about this address scamming a seller of an iPhone. My buyer...

No Feedback Removal For Sellers - UnAcceptable!!!!

I've had 100% positive feedback for 3 years until some old lady left a negative review because She doesn't know what size 3mm is vs 4mm even though there's a Photo in my listings that shows the bead sizes on a Ruler!!! I sent several photos proving w...

Wrong Address From Buyer Left Negative Feedback

I sold a pair of eyeglasses and shipped last week to address the Zero feedback buyer provided. Today the buyer apologizes for wrong address and asks what he should do. Tracking number shows package is attempting to be delivered to address provided. I...

auctions. not a question

Right now I am challenging myself to push auctions hard, as long as I make non-work stuff my priority (gardening and reading mostly, gardening and swimming in the morning before I do any work). Sales were bonkers last night, including one particularl...

Cancelled unpaid auction sale - now I can't send to Second Chance bidder

I had a shady buyer with 0 feedback outbid my top bidder, I sent them a message hours after they won and asked them pay me as there were many interested bidders. 7 hours later, no response (shocker).Now I can't send to Second Chance bidders either an...

Using AI Descriptions, got it from the horse's mouth

I asked AI about item descriptions, and this was the response, AI descriptions, while efficient, can't replace human creativity. Overusing phrases like 'Show off your love' and 'Add a touch of elegance' can come across as lazy and insincere, undermin...

Brickell CREELED copyright infringement. HELP

Hi all,Just received a worrying email fromBrickell Ip Group regarding copyright infringement please can anyone share their experience or guide me what the process to deal this situation or is this a scam or something I should be worried about . Thank...

Promotional Advertising Required

I have been selling on eBay for over 30 years. I have seen all the changes and even worked for them for 5 years. With that said, I have never seen my sales go from $3000.00 per month, with 1,000,000 impressions, to $900.00 and 340,000 impressions. Wh...

Feedback

I'm just getting back on Ebay as a seller after 20+ years sabbatical. I recently retired and I'm trying to sell a lot of the collectible stuff that's been in storage for the last 20 years. I have over 1600 feedback but for the last twenty years it is...