11-25-2014 05:48 AM
Last night one sale occurred and got paid. Went to purchase postage, and print the label. Seems easy but once I purchased the postage, an error came up on the screen Java error and there was nothing but that in the little window that usually shows the label information. this happened using Chrome. I attempted to go to Java get updates and then I had the problem of updates and getting rid of old java's. This morning I uninstalled the old java and got the new one installed java 8 update 25 and did that and then went back to print label and still error.
I came to work today and attempted to print a label for another sale that was paid this morning and I use Chrome here at work and the same error occurred. I did call customer support and they did ask me to attempt to print label with another browser and for IE I did see a java spinning wheel at the screen that comes with printing label and then I did see the information that shows the shipping to and from and I was able to print from there. I do think the problem is either with Chrome or with Ebay. I want others to know about this and I would like others to feedback soluions to this problem if you know of other ways around this.
I would like the Fall and day after thanksgiving to go well and I do not want problems printing labels. Fact is I will have to purchase postage at P.O. today for previous shipment because the other shipping was voided and I will have to wait for reimbursement of that postage purchase. I will not get the discount and I am paying a significant amount for shipment. Good luck all.
12-03-2014 04:01 PM
Hallelujiah!!! I got the printer to print out the label here in Chrome!!! I am so happy now!!! The fix was the initial setting on Ebay that I somehow changed to Zebra...
The setting is 81/2 by 11 for any laser printer and that made the printing work for the label. I am so happy as I said above. Thank you for everyone's help!!!
12-03-2014 04:33 PM
Great, glad you got it going. However, in the future should you want to use a thermal labels printer you will need to get Java Runtime working properly. Come back when you are ready for that.
07-20-2015 11:30 AM
07-20-2015 01:18 PM
@jacobswoodworking wrote:
I have finally saved money and have now received the dymo 450 turbo thermal printer. I have it attached and I will take your suggestion and get the 99019 labels (2.3" x 7.5") for this printer. I have large name tag labels but not the 7.5" long labels. I am waiting for ebay to call me back and instruct me about getting the setting correct for the next label to be printed. I am on hold today for 33 minutes and cant think about a long hold like that. lol. Take care and thank you for the suggestion.
Hopefully you will be switched to the new PDF output by the time you're ready to go, and won't have to bother with Java.