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eBay App **youtube video** links no longer work - PLEASE FIX

eBay,

Please investigate issues with the eBay app in regards to youtube video links.

Simple (a tag) direct links do not work anymore on the eBay app.

  • Links from the desktop browser work fine.
  • Links using a mobile web browser work fine.
  • Links from your app do not work.

I have several individuals I help sell classic cars. VIDEOS sell.

Please either fix (roll-back) the recent app changes

OR re-engineer the way videos work.

I would much rather have a box in the listing creation process to insert my youtube link. Then just display it so it plays within the auction listing (no clicking to leave ebay, etc...).

Thanks - Steve

 

Message 1 of 14
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13 REPLIES 13

eBay App **youtube video** links no longer work - PLEASE FIX

Also, I have verified on iOS and Android device eBay App video link does not work (just displays a blank page). My listings and other listings.
Thanks - Steve
Message 2 of 14
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eBay App **youtube video** links no longer work - PLEASE FIX

Hi your best bet is to post this on both mobile app boards
The mobile app teams responds there , not here on the tech board

http://community.ebay.com/t5/Mobile-App-iOS/bd-p/iosapp

And

http://community.ebay.com/t5/Mobile-App-Android/bd-p/androidapp

Message 3 of 14
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eBay App **youtube video** links no longer work - PLEASE FIX

I looked at your current listing and the link does not include the attribute to open the video in a new page. I wonder if that is the problem. Do you know how to add the target attribute using the HTML tab of the desktop listing form?

 

Instead of this

<a href="https://www.youtube.com/watch?v=9XtbxlstV44">https://www.youtube.com/watch?v=9XtbxlstV44</a>

change to this

<a href="https://www.youtube.com/watch?v=9XtbxlstV44" target="_blank">https://www.youtube.com/watch?v=9XtbxlstV44</a>

Let us know if that makes a difference.

 

 

ShipScript has been an eBay Community volunteer since 2003, specializing in HTML, CSS, Scripts, Photos, Active Content, Technical Solutions, and online Seller Tools.
Message 4 of 14
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eBay App **youtube video** links no longer work - PLEASE FIX

Added and does not work.
This is an eBay App issue as it has worked in the past. The App attempts to open the link inside the App (I get that ebay doesn't want customers to leave, fine). Approx. 30 days ago youtube links worked fine. Now it just opens as a blank page in the App. I have found other peoples listings and their links do the same thing in the App. Tested on Android and iOS. Works fine in desktop and mobile browsers.

Video helps sell vehicles.

Message 5 of 14
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eBay App **youtube video** links no longer work - PLEASE FIX

Thanks will create a post.
Message 6 of 14
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eBay App **youtube video** links no longer work - PLEASE FIX

July 9, 2017 (STILL NOT WORKING)

Yes, this NO longer works on the Ebay App!!!

All links just display a blank page in the Ebay App only...

 

Yes, my code is per the new Ebay policy...
Example:

<a href="https://youtu.be/GEsnHHogUwY" target="_blank">Resurrection Remix 7.1.1 (Android Nougat)</a>

Message 7 of 14
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eBay App **youtube video** links no longer work - PLEASE FIX

I'm still experiencing this same exact issue. Has anyone gotten feedback from Ebay or found a resolution on their own for opening YouTube links in the ebay apps?

Message 8 of 14
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eBay App **youtube video** links no longer work - PLEASE FIX

I am having the same issue and I contacted Crazylister and they confirmed it is on Ebays end with the app

 

Rob Twietmeyer

Message 9 of 14
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eBay App **youtube video** links no longer work - PLEASE FIX

tried this.... does not work....App issue

Message 10 of 14
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eBay App **youtube video** links no longer work - PLEASE FIX

@virtualtours

 

Thank you for your recent confirmation that the app is still not supporting video links. The problem is that the app has turned off javascript and YouTubes's linked video runs javascript to determine which video format to load into the device.  So, at this point, there is still no App support for YouTube linked videos. I recommend that users continue to post this complaint on one of the Apps forums to keep it in front of the App designers.

 

https://community.ebay.com/t5/Mobile-App-iOS/bd-p/iosapp

 

https://community.ebay.com/t5/Mobile-App-Android/bd-p/androidapp

 

Embedded HTML 5 videos should work, but that means hosting a video in MP4 format on a secure external server somewhere and using HTML5 <video></video> tags in the description.

 

 

ShipScript has been an eBay Community volunteer since 2003, specializing in HTML, CSS, Scripts, Photos, Active Content, Technical Solutions, and online Seller Tools.
Message 11 of 14
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eBay App **youtube video** links no longer work - PLEASE FIX

Hello,

i have a solution that works with Android.

 

(Sorry. Im from Germany. Hope you understand my English)

 

Its important that you upload your: .mp4 Video on a external https:// webspace.

 

Then insert this code on your Ebay description:

<a target="_blank" href="https://xxxyourhosterxxx.com/video.mp4"><img src="https://xxxyourhosterxxx.com/videoimage.jpg"></a>

 

Important: Replace: xxxyourhosterxxx with the domain where you uploaded your video wink

 

Look my Example from 27.09.2018:

https://www.ebay.de/itm/362444384351

 

Open the link https://www.ebay.de/itm/362444384351

with the Ebay App on your Android Phone and klick on the image:

Bye.

 

Thomas

Message 12 of 14
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eBay App **youtube video** links no longer work - PLEASE FIX

I have the same problem, possibly related to IOS 12.1??
In the lead up to Christmas! **bleep** ebay!??
Message 13 of 14
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eBay App **youtube video** links no longer work - PLEASE FIX

Hi Steve I am having the same issue  on item 254104571202 and items 252517021152 and 253627939530

 

Crazylister reports its an Ebay issue which is true. Videos open in browser but not app.

 

Cant get answer from Ebay

 

Have a great day

 

Rob Twietmeyer   seller tweetman1

Message 14 of 14
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