I do not see ANY pictures in any listings!

[gattanegrabg]

Hi, I do not see ANY pictures in any listings, I wanted to buy an item, but I can not see it!!!

[ijazzu]

@onlyusgems  I'm seeing all your pics , please try what I did to see if it works, it can't hurt and it cleared the issue right up for me. Look a couple posts up..

[onlyusgems]

yes it seem sto be firefox. I just checked my listings using google and all the pics are still on ebay

[girlygoodnessnw]

having the same problem, hope it fixes soon. I have halloween stuff. Time is crucial.

[hermagoras]

The server from which images are served has an invalid OCSP certificate. If you grab images insecurely via HTTP instead of HTTPS, then they show up fine.

On top of that, this community forum has insecure connections mixed with secure ones.

Secure Connection Failed

An error occurred during a connection to i.ebayimg.com. Invalid OCSP signing certificate in OCSP response. Error code: SEC_ERROR_OCSP_INVALID_SIGNING_CERT

    The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
    Please contact the website owners to inform them of this problem.

[upscale_shop]

And how many buyers will be jumping through hoops and chnging HTTPS to HTTP just to use the site? Last I checked, as of 10/01 eBay needed to be HTTPS and that's why they blocked listings with externally hosted images.

[hermagoras]

This is not something that users can fix. eBay has to fix their certificates and/or server configuration.

[ijazzu]

@hermagoras  I was also getting that identical error when trying to get to my business policy page from the listings page settings. 

[hermagoras]

There may be a variety of static content that depend on the servers with the problem. So, I wouldn't be surprised if other things broke, too. We just have to wait until they fix it.

[ijazzu]

I was on the phone with 3 different reps for over 3 hours. Was told microsoft error after I used 3 different browsers with the same issue, all reps were saying bthey could not duplicate the error. All were international reps, after I did all the PC clean ups, a windows update started and it corrected itself????

[jerseydevle]

I have the same thing, no pictures on any lisings. 10/14/2017, 11PM. This on Win10/Firefox. However the images ARE there on MS EDGE, Win10. So it does appear to be a FireFox issue.

Too bad, FireFox was great for years. Now it seems to just be MAGGOTWARE, like Win10.

[johnmel]

Windows and Firefox updated and still no pictures in eBay....

[berserkerplanet]

Was about to reply the "You must be doing it wrong!" when I stumbled on the issue investigating something else.

Other seller's listings, my listings, and search results have NO PHOTOS at all showing in Firefox 31 and Firefox 52.2.1 ESR.

In Firefox 3.6.24 everything is normal. Logged in or not doesn't matter.

Also fine in Opera Mini v9.1.0.232 browser on my Windows Phone, and Opera v11.61 on desktop.

So, appears to be browser related, but how widespread is unknown.

Newest Firefox? Chrome? IE? Edge? Opera? All, none or only some versions of those?

Bad news. I can do my business (using FF3.6.24) but many of my buyers may not be able to see any images in my listings or in the search results. Sales are going to screech to a halt (is going from zero sales to zero sales screeching to a halt? 🙂

[hermagoras]

Yeah, it's not a Windows/Microsoft problem. Same thing happens on Linux.

[j.mckever]

I'm also having the issue in Firefox, but not Internet Explorer, so it must just be a firefox thing. When I load pages that contain missing images, I see activity that shows something like "initiating TLS handshake with i.ebayimg.com" (this the domain where the pictures should be loading from), then cylces through some other stuff and comes back to the same thing; I'm betting it's doing this for every picture and failing. Too bad I have no clue what a TLS handshake is.

[ekmadonna]

I just got off the phone with a cs rep and she was straight out blaming FIREFOX saying it's their issue. I remided her that I can see everything just FINE on Amazon and Etsy, so it is a EBAY problem. I asked her when it would be fixed and she then responded she did'nt know they just got the report today?? I literally can't see any of the 1 billion listings on this site including 1130 of my own.