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unused shipping labels

I have unused shipping labels and want to see if there is a way to get reimbursed after the 5 day cut off ebay has. One is from a item that was cancelled after I bought the shipping label and I didnt realize that it would not automatically cancel with the item until it was to late, two were items that I purchased a UPS label($$$) and it ended up getting shipped thru the usps so the labels were not used, and one is a duplicate label. yes if there is a mistake to be made in the shipping dept I have it covered and now have a good system in place! thanks for any help;)

Message 1 of 6
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5 REPLIES 5

Re: unused shipping labels

Sorry, you only have 5 days to void the labels on Ebay.

Have a great day.
Message 2 of 6
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Re: unused shipping labels

Idk about a time limit to void a label as Ken is referencing, but I do know that the labels won't be refunded until, I think it's 20 days after purchased if they haven't been used uet and everytime I've done it I've had to hound eBay about my refund. But all the information is available in the shipping section for the Item on the desktop site, but not on the app. 

Message 3 of 6
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Re: unused shipping labels

eBay doesn't refund shipping labels the shipping service used does the refunds. So hounding eBay won't help, when you are refunded you don't receive a notification so look for your refund on shipping label after 21 days have past. 

Voiding a shipping label

How long you have to void a shipping label depends on the shipping service you used.

  • USPS: You have 5 days to void a USPS shipping label that you printed on eBay, and it can take up to 21 days for USPS to approve or reject the refund. If it's approved, you'll receive an email that you have been refunded
  • UPS: You have 5 days, or 120 hours from creating the label, to void the label on eBay for a refund
  • FedEx: You have 5 days, or 120 hours from creating the label, to void the label on eBay for a refund
  • eBay Standard Envelope: The labels are non-voidable once they have been printed. Please review the terms and conditions here.
Message 4 of 6
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Re: unused shipping labels

thanks again;)

Message 5 of 6
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Re: unused shipping labels

You're welcome.

Message 6 of 6
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