01-19-2024 06:08 AM
Ebay gives you the option to charge customers first class postage on items under 13 oz. but after someone purchases it and pays that way it does not give me that option to ship it this way. I have also experienced this problem when checking media mail. How do I honor what the customer payed for the only option I am getting to ship the item is USPS ground advantage which is 3.00 more then the customer paid,
01-19-2024 06:31 AM
Ebay allows you to offer it, but never has printed First Class letter postage. For that you put a stamp on it or use a third party postage provider. Of course there is no tracking so you will lose any dispute for non-delivery and lower you shipping score.
Depending on your item it may qualify for the Ebay Standard Envelope rate, which is very close to the old First Class rate.
01-19-2024 06:59 AM - edited 01-19-2024 07:00 AM
If you want to mail an item as a First Class letter or flat (AKA Large envelope), you have to mail it at the Post office or just put stamps on it. eBay doesn't offer labels for those services, probably because they lack tracking.
eBay also doesn't offer Media Mail postage labels for items that were listed in categories where most items are not eligible for MM, such as Collectibles. If your item IS eligible, you can purchase postage elsewhere online or at the PO (where it will cost the same as through eBay). eBay's implementation of this category-based restriction is ongoing and uneven, so sometimes MM labels aren't available for sub-categories that should logically allow it.
01-19-2024 08:02 AM
Yes. This happen today!!! Im losing money on shipping! Disgusted!!
01-19-2024 08:06 AM
Ebay does offer those services at the time item is listed but declines at the time of the sale. Ebay should not allow this in the first place!! Switch and bait logic!
01-19-2024 08:22 AM - edited 01-19-2024 08:23 AM
It's not "bait and switch;" it's enabling sellers to offer all USPS shipping options. I don't recall eBay ever promising to provide labels for all of those shipping options. They have chosen to actively discourage sellers from offering shipping methods which do not provide tracking, because tracking not only reassures buyers but it also protects sellers against fake "Item not received" claims.
As noted above there are other ways to acquire untracked postage. You don't have to lose money on shipping, you just have to purchase it elsewhere or use stamps. You have been with eBay for over 20 years and you have over 1,000 feedback as a seller so I'm surprised that you never noticed this before.
01-19-2024 08:59 PM
@grandmamagee45 wrote:Ebay does offer those services at the time item is listed but declines at the time of the sale. Ebay should not allow this in the first place!! Switch and bait logic!
Ebay offers a way for the buyer to pay the seller for those services.
The seller can just use a stamp... Not sure what the big deal is.
Jut because you can not buy the postage online does not make it a bait and switch.