09-25-2018 12:11 AM
i ordered anderson split arm operator (left hand) on sep 10, 2018 it is alredy shipped but till now i hasn't delivered.
so i asked for return and refund 4 days ago and ebay replied with i have to ship the item back in order to refud
the problem is i didn't get the item in order to return.
09-25-2018 12:52 AM
Why did you open a return case when you never received the item?
You should have opened a case for ITEM NOT RECEIVED.
Since eBay has ruled on the case, you can't open another one.
Now, you need to go to PayPal and open the CORRECT case there.