"Warning: Your order may require signature confirmation in order to be protected"

[dr.kenzo.tenma]

I just went to print a shipping label for a new order and got the following message at the top of the screen:

"Warning: Your order may require signature confirmation in order to be protected if the buyer claims the item did not arrive."

There is a "click here to learn more" link that follows, but goes to a dead page. My post has been auto-deleted twice for including it, apparently.

What does this message mean? I've never seen it before. The item value is well below $750. We are still in the middle of a pandemic where signature confirmation isn't even happening. I can't find any information about this issue and I'm very frustrated.

[fab_finds4u]

Packages need tracking to prove delivery, and signature delivery added if the item is over $750.

[dr.kenzo.tenma]

I'm printing a label through eBay shipping, so tracking is automatically included. The order total is $490. Given that, why I am getting a message saying I might need signature confirmation. Is this just bad programming?

[1tuna]

its just a bit of salesmanship aimed at timid buyers who might be inbduced into spending  worthless money on a signature confirmation

its the same kind of message aimed at GSP users

[nobody*s_perfect]

eBay recently changed their policy about Signature Confirmation. The threshold is still $750, but that amount is based on the entire shipment including all items, postage cost and taxes, not on a single item's selling price. So if you're sending a single $500 item, you can ignore it.

https://pages.ebay.com/seller-center/seller-updates/2020-fall/shipping.html

[toysaver]

I usually pay for it on anything over $250, sometimes less if it's a new buyer or they have a history of leaving feedback signaling they have issues.  Signature confirmation is still available just being handled differently by the USPS employee verifying the receiver's name.

https://faq.usps.com/s/article/USPS-Coronavirus-Updates-for-Residential-Customers

Effective immediately and until further notice, our employees will follow the temporary process below for signature service items. This process applies to all letter carriers:

• Avoid ringing the doorbell when possible. Knock on the customer’s door. Avoid areas that may be frequently touched when knocking.

• While maintaining a safe, appropriate distance, employees will request the customer’s first initial and last name.

• For increased safety, employees will ask the customer to step back a safe distance or close the screen door/door so that they may leave the item in the mail receptacle or appropriate location by the customer door.

• If there is no response, employees will follow the normal Notice Left process.

[nobody*s_perfect]

If you're going to require Signature Confirmation, you should mention it in your listing Description so buyers know ahead of time.