Shipping

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Seller Protections are in place for sellers impacted by severe weather

The United States is currently experiencing severe weather across multiple regions, including the Pacific Northwest, Great Lakes, and Northeast. We are actively monitoring conditions and assessing potential impacts to shipping and delivery operations...

Seller denied return from eBay opened bank dispute

Hi, I recently sold a pair of shoes that were listed as VNDS (very new deadstock) meaning they had been worn once or twice. The photos I uploaded were the exact condition of the shoes. The buyer requested a refund through eBay because he said they we...

eBay brand 8x6x4 shipping box

Well I got another case of 8x6x4 eBay boxes from there supplier. Used the coupon Well yet again. This is twice now. There out of square and unusable.. Unless you take a razor blade and cut the glued corner and then reglue. All 25 are this way.What a ...

How to print a shipping label from my phone.

Shipping, printing a label from my phone

I have not received the return item

Hey, I sold an item, and the customer received it. He claimed that it has an issue, and he returned to the wrong address. The USPS returns it to the customer again. The customer gets the refund and the item.I am having a hard time contacting EBAY. Ho...

Being impatient?

I purchased an arcade stick using buy it now. It has free shipping and I realized how usps is crazy right now, so I messaged the seller asking of that was going to be an issue as I understood if he didn't want to pay alot for shipping and not really ...

Shipping Delays

I noticed ebay has shipping delay notices on their site but they are leaving a standard 4-7 day shipping estimate. This is causing issues with our buyers. They will email on the last day of the estimate to let us know they have not received it. We tr...

Combined Shipping - Seller Charges.

Recently I purchased two items from a seller here on eBay. Within the sellers item description, the seller states; regarding combined shipping... and shipping charges: DOMESTIC SHIPPING Sales under $50 -- $1.95Sales $50 to $250 -- $3.20Sales $251 to ...

Buyer wants to return an item, is there a way I can send them a prepaid return label through ebay?

I have a buyer who is most unhappy with his purchase. I told him that if he sends back the item I will refund his money including shipping. I want to send him a prepaid shipping label that will have tracking, so I know where the item is and when I ca...

Return

I listed a wii as not working or for parts only and also stated it on the description. Someone purchased it to only return it for not working. When I looked at the return details, it said the buyer had already had a return label so I assumed they pur...

Global Shipping Programme Guide For Customers

How to purchase an item as a customer through the ebay global shipping programme. What is the GSP? - You purchase an item from a seller internationally, they forward the parcel to an ebay shipping centre and then ebay handle the delivery of the parce...

Resolved! Will USPS Tracking show if postage is due?

Hi all, I think my postage scale was a bit off and showing items as being lighter than they actually were (approx. 6-8 oz). I didn't catch it until I already shipped some things. I shipped with USPS. When I check the USPS tracking, would it show if p...

One more scammer! :-(

So we received a message from Ebay today saying that one of my buyers was a scammer. Unfortunately, item was sold yesterday and it has been shipped already.It is a $60 item!!We have tried package interception with USPS and for some reason is not lett...

Combined shipping, tracking and managed payments

I have had people buy two or three things with separate payments before and have never had a problem adding the tracking number from a combined shipment to the purchases until now with managed payments.Adding tracking will not work. Anybody have a fi...

Damaged USPS package arrived with no product inside

I sent an item from Nevada to Connecticut first-class with tracking number. USPS tracking shows item arrived in Mass. then on to Conn, where it states, for the first time, VISIBLE DAMAGE, EAST HADDAM, CT 06423. Buyer notified me today, item was not i...

your thoughts on unfair actions by ebay

Hi all,It does not happen very often but these few times ruin the whole experience.The latest situation: I am a perfume collector so I know when the perfume is good or not. I put one very good one for sale. It was bought by a person in the US and I a...