Shipping

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Seller Protections are in place for sellers impacted by severe weather

The United States is currently experiencing severe weather across multiple regions, including the Pacific Northwest, Great Lakes, and Northeast. We are actively monitoring conditions and assessing potential impacts to shipping and delivery operations...

Handling Time

I set my handling time for 5 days. Can I print the label on the 5th day then ship the package the next day??

Printing Ebay provided Shipping Label

I've had problems printing return labels, I only get the second page and it has issues. When I tried to print to PDF or Onenote it fails, I can click on the top right and download the label then open it in Adobe and the label will print it without is...

Sold item, purchased shipping label and find weight is too low

I sold an item and after packing it found the weight is greater than what I entered in the listing. I already purchased and printed the label and now I find I need to add postage to it. Or do I?

Ebay Logistics - Not Calling back - Need to Redirect Fedex

This is my fault, I sent the wrong item with a significant value $500 to the wrong person. I called fedex to retrieve the package, they indicated I need to call ebay. I called ebay, the customer service says it has to go through the logistics departm...

I pre-maturely cancelled a sale because tracking showed no updates, but the buyer got the item...

So I sold a webcam on eBay and sent it via FedEx. The item was picked up by FedEx two weeks after I dropped it off and printed the label and the buyer was getting impatient, so I refunded him. The tracking never showed updates.... Turns out the item ...

Shipping Label

I want to send a personal package out of state , Is there anyway I can print label on e-bay to get the discount?

USPS Getting Worse

Is it me or is USPS getting worse than it was at Christmas time? As a buyer multiple packages have been sitting around a distribution hub for nearly a week and it is 50 minutes from my house. As a seller, I experienced last month to the fullest exten...

Mail delay and refunding purchases then item delivered

I received message from Ebay that cases were open due to mail delays. I refunded buyer, now items are delivered. do I have and recourse.

Seller denied return from eBay opened bank dispute

Hi, I recently sold a pair of shoes that were listed as VNDS (very new deadstock) meaning they had been worn once or twice. The photos I uploaded were the exact condition of the shoes. The buyer requested a refund through eBay because he said they we...

eBay brand 8x6x4 shipping box

Well I got another case of 8x6x4 eBay boxes from there supplier. Used the coupon Well yet again. This is twice now. There out of square and unusable.. Unless you take a razor blade and cut the glued corner and then reglue. All 25 are this way.What a ...

How to print a shipping label from my phone.

Shipping, printing a label from my phone

I have not received the return item

Hey, I sold an item, and the customer received it. He claimed that it has an issue, and he returned to the wrong address. The USPS returns it to the customer again. The customer gets the refund and the item.I am having a hard time contacting EBAY. Ho...

Being impatient?

I purchased an arcade stick using buy it now. It has free shipping and I realized how usps is crazy right now, so I messaged the seller asking of that was going to be an issue as I understood if he didn't want to pay alot for shipping and not really ...

Shipping Delays

I noticed ebay has shipping delay notices on their site but they are leaving a standard 4-7 day shipping estimate. This is causing issues with our buyers. They will email on the last day of the estimate to let us know they have not received it. We tr...

Combined Shipping - Seller Charges.

Recently I purchased two items from a seller here on eBay. Within the sellers item description, the seller states; regarding combined shipping... and shipping charges: DOMESTIC SHIPPING Sales under $50 -- $1.95Sales $50 to $250 -- $3.20Sales $251 to ...