Yeah, there're buyers who will show discord no matter what. And their motivated purpose could be of many reasons. They could possibly have a different account as a seller, and being a seller they may have received x numbers of negative feedbacks due to their manner of how they conduct their business, and being their manner might reflect their nature, thus, leaving others negative feedback will give them a sense of retribution and or self-satisfaction.
And there're other reasons, along with what has already been mentioned: money pinching.
Now, with the above said, I want to note something: I''ve been an eBay member for 14 years and I had never left negative feedback to any sellers until a week or so ago.
This is why I did such:
The item was listed as new (other) other being opened box. The description of the item was basic and merely repeated the name of the product. Well, when I received the item: it was very clear the item was not new and was missing its software.
Okay, no probs, ah, it's used but it's in good condition and I'll just download the software, come to find out, there ensued the problem, the software required an activation key, in which, one would have to purchase, which costed the same as purchasing the device.
I contacted the seller, and informed them of the issue, I was very polite and gave them the benefit of doubt that they might not have been aware of the item missing its software.
This is the response I received from them: request a partial refund or a return request, yep, that was the entirety of their response.
I returned an email to that response by saying I am very understanding and again, I am assuming you were not aware of the software missing. And I made no demands in any way shape or form to them, I simply said do what you can, but don't offer an amount that will cause you to lose money, for I know what it's like to be a seller.
A day an half passed by, before they responded and this was their response.
Make a return request... Yep, that was the entirety of their responding email.
Well, that responding email was about one hour too late, I'd already left them feedback for the way in which they conducted their business. And to sum it up, I considered that seller's customer service to be extremely poor and their business manner to be quite incompetence.
So with that said, not all buyers are wrong in their choice of reflections towards any particular seller, not to say that is the case in which this thread is addressing.
And by the way, I simply purchased another device from a more reliable seller, a week later. And obviously I will never, ever deal with that incompetence seller again.
