how to send paid return shipping label???

[carrie2698]

I have been selling here for years so I know I should know this but, its never come up. Clearly you all know much more on the correct ways of doing things...My issue I simply switched two items and there labels, each got the others item. One requested a refund and shipping label to return. I did so and they sent back and buyer was fully refunded. However, the other seemed oblivious to what happened but, said send a shipping label and she would return. MY question, is there a way to send her a paid shipping label or does she have to file a return? I can only assume that affects my overall rating??? Is this my only option????

[fatfinggers]

They would have to opend a claim to receive a. return label

[coco9619]

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@carrie2698 wrote:

MY question, is there a way to send her a paid shipping label or does she have to file a return? I can only assume that affects my overall rating??? Is this my only option????

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My seller which rhymes with queen denizen sent me a USPS Click-N-Ship label as an image file through their My eBay Messages as a My eBay Messages message to my My eBay Messages messages inbox.

I affixed the label, returned the item, it arrived today, and they've already refunded, all without invoking a federal eBay return case.

[cream_couture]

You can go to paypal and get a shipping label. I'm not sure I can link here, so if you goggle "how to ship with paypal without an invoice" you can find a link. Save the label as a pdf and email to the buyer.