Shipping

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Seller Protections are in place for sellers impacted by severe weather

The United States is currently experiencing severe weather across multiple regions, including the Pacific Northwest, Great Lakes, and Northeast. We are actively monitoring conditions and assessing potential impacts to shipping and delivery operations...

No return shipping label to print

I just started a return. When I hit PRINT, I just get a blank page on the PDF. (I have a tracking number. When I did a search on the " Track and manage your shipments" page for the number, it can't find any matches.) So how do I get the label to show...

Shipping Section Lists Item Location as Incorrect Location

I'm trying to dropship from China. When I put in China as the item location, the listing shows as "Portland, Oregon, China", which is obviously wrong. How can I fix this? Using the website, not the app.

Cannot Print Label to ship to Puerto Rico

Getting message: "Label could not be generated. Internal error". To Puerto Rico - customer claims never have had problem with any other shipments.

International buyer provides address that Google Maps / eBay Int. Shipping cannot locate

A buyer in Moldova has provided an address that I cannot locate on Google Maps, and cannot print a shipping label for through eBay's international shipping service. What can I do?

6 days since purchase and no shipment tracking update

I live in the UK and ordered a item from the US. Estimated deliver date is between Wednesday the 12th of feb and Tuesday the 3rd of March. I placed the order on the 4th of February. On the 5th a tracking label was created and now it's the end of the ...

Question? more a bit of a rant

"My post and opinions are my own and not necessarily those of my employer"We sold an automotive engine control module to a customer (that turned out to be a module re-builder and seller) I have no problem with that we often sell them to companies tha...

When do i get my money through paypal when i marked the item as shipped and payment recieved

I didnt add any tracking number or anythingWill I even get the money

Packages from china, health issues!

Hello everybody, I've recently bought an item from eBay and it appeared that the seller located in china. I've canceled my order after 7 minutes ... but today I received a letter from the buyer that the item is already shipped (what a super service)!...

Resolved! The seller does not want to return money for the marriage, because return from another country

I bought these jeans, paid through PayPal, they were delivered to the address in the USA. But I am in a different country, not a US citizen, I washed this purchase through an agent in my country. The product arrived factory-defective and in appearanc...

International Shipping Not charging my pay pal account

I did the new standard shipping for international buyers. I noticed it says purchase a label but it did not withdraw the shipping chage form my pay pal account. I called ebay about this and they had my repurchase it but then I checked again and their...

Customer Service Representative to Contact Me that can read, speak, Understand the English Language

I had Ebay to call me about how to handle a return before the date required that the buyer could ask Ebay to step in. I was told by a Ebay Customer Service Representative, I had to wait two days after the date that Ebay steps in before I could settle...

I'm not shipping to China - BUT IF YOU DO;

Notice this morning 2/10/20 at USPS; "ALERT: USPS WILL BE TEMPORARILY SUSPENDING THE GUARANTEE ON PRIORITY MAIL EXPRESS INTERNATIONAL DESTINED FOR CHINAAND HONG KONG, EFFECTIVE MONDAY, FEB. 10, 2020, DUE TO WIDESPREAD AIRLINE CANCELLATIONS AND RESTRI...

Global Shipping THEIVES -- Don't use GSP!

Im afraid this is killing ebay.. I have ordered loads of carburetors of ebay in recent years, but now one seller (not their fault they have been brilliant) has used the Global Shipping Programe. The item has been confiscated by Pitney Bowes and altho...

How eBay Refund Sales Tax Amount to Seller after Return

I sold an instrument cluster for $299.95, buyer clicked Buy It Now, paid immediately. The total paid is $245.18, including a sales tax of $15.23. I received $222.54 net after PayPal fee of $7.41 and the sale tax of $15.23 deducted. I packed it up, an...

Why is a Sunday purchase, with 1 Day (not same day) shipping, telling me to ship Monday?

Isn't the purchase of an item on Sunday (Sat or a holiday) the same as purchasing the next 'Business Day'? So, item with 1 day shipping bought today (Sunday) is telling me to ship tomorrow (Monday) - when in reality today's purchase would be the same...