ebay envelope

[judithg18]

My customer chose Ebay standard envelope shipping but when i get ready to print label I cant choose standard envelope shipping. Why??

[1786davycrockett]

@judithg18 

What was the item that was sold?

There are limitations on categories, as well as weight and price.

We need more info!

[kensgiftshop]

They chose it because that's the only option you provided.

I don't think medals qualify for SE.

[1786davycrockett]

@kensgiftshop 

@judithg18 

"I don't think medals qualify for SE."

Nope -- medals are not permitted for the eBay Standard Envelope.

The OP will need to ship via USPS Ground Advantage.

[1786davycrockett]

@judithg18 

@kensgiftshop 

Whoops!  Almost forgot USPS First Class Non-Machinable Envelope (not available for sale through eBay, but must be purchased at the USPS counter).

[zero29zero]

The availability of ESE is determined by the category the item is listed under and your medal was listed in the wrong category for ESE shipment

Yes, medals qualify for ESE but must be listed under coins & paper money-exonumia- medals, yours was listed under collectibles = no ESE

[judithg18]

Thank you everyone for your help! I didn’t sell it for much so just put a stamp

on it and sent it. It was a coin!

[wpt05]

The problem is with eBay's software.  If a shipping option will not be available after the sale, it should not be allowed as a shipping option on a listing.  

To make the problem even worse eBay does not provide a full list of categories, including subcategories within those categories, that allow an eBay Standard Envelope to be printed.  I asked a question about this over a year ago and still have not received the full list.  

eBay standard envelope categories and subcategorie... - The eBay Community