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eBay shipping is not working for me ~ getting a blank screen

I am getting a blank screen when I click on the ( paid - ship now ) button.

Worked yesterday morning and stopped working in the afternoon and I am still down.

Screen shots:

ebayscreenshot 001.JPGclick to shipclick to shipgetting a blank screengetting a blank screen

Blank Screen that should be the shipping page.

Message 1 of 12
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11 REPLIES 11

Re: eBay shipping is not working for me ~ getting a blank screen

Instead of going through the notification bell, go through your orders page and use the purchase label link next to the order. Does that work or do you still get a blank screen?

Message 2 of 12
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Re: eBay shipping is not working for me ~ getting a blank screen

Yeah, I never use the bell. Half the time it doesn't work properly.  Its like they never updated its linkages.

 

Go straight to your order page instead.  You can use this link:

 

https://www.ebay.com/sh/ord/?filter=status:ALL_ORDERS

 

Or this one:

 

https://www.ebay.com/mys/sold

 

Just stop using the notify bell to get to places.

Gator08041971  â€¢  Volunteer Community Mentor 2024
Member of eBay since 2000

Message 3 of 12
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Re: eBay shipping is not working for me ~ getting a blank screen

worked just fine 24 hours ago

Message 4 of 12
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Re: eBay shipping is not working for me ~ getting a blank screen

tried my seller hub "purchase label" still a blank screen 

Message 5 of 12
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Re: eBay shipping is not working for me ~ getting a blank screen

does not matter where I go I get a blank screen after I click "purchase label"

I have been here active for over 20 years, not my first eBay glitch

calling eBay in the morning e.s.t. sucks so I rely on this forum to get eBay to fix the problem

thanks for the suggestions ~ Dave

 

Message 6 of 12
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Re: eBay shipping is not working for me ~ getting a blank screen


@hodaveracing wrote:

tried my seller hub "purchase label" still a blank screen 


Try a different browser to rule out a browser issue.

Message 7 of 12
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Re: eBay shipping is not working for me ~ getting a blank screen

can't be a browser issue as that is the only button that is not working for me

"purchase shipping label"  lucky only 1 order is on hold

Fire Fox was eBays fix years ago and that is what I have now

Message 8 of 12
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Re: eBay shipping is not working for me ~ getting a blank screen

both links I still got a blank screen after clicking "purchase label"

still down

Message 9 of 12
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Re: eBay shipping is not working for me ~ getting a blank screen

can't be a browser issue as that is the only button that is not working for me

 

You can't really rule out a browser issue unless you actually try another browser.

 

It could be a problem with a particular browser type, browser version, browser cache, browser cookie, or an add-on in your browser. If the same problem crops up in the latest version of another browser, all those are much less likely (save for any add-ons used in both browsers).

Message 10 of 12
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Re: eBay shipping is not working for me ~ getting a blank screen

my shipping button is working again, thanks eBay 🤓 ~ Dave

Message 11 of 12
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Re: eBay shipping is not working for me ~ getting a blank screen

12 hours later I am getting another blank screen when I click "purchase shipping label"

Another order on hold.....

click to shipclick to shipthen a blank screenthen a blank screen

as of 9:56 am est ~ shipping button not working

Message 12 of 12
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