03-22-2024 04:53 AM
I am getting a blank screen when I click on the ( paid - ship now ) button.
Worked yesterday morning and stopped working in the afternoon and I am still down.
Screen shots:
click to ship
getting a blank screen
Blank Screen that should be the shipping page.
03-22-2024 05:16 AM
Instead of going through the notification bell, go through your orders page and use the purchase label link next to the order. Does that work or do you still get a blank screen?
03-22-2024 06:55 AM
Yeah, I never use the bell. Half the time it doesn't work properly. Its like they never updated its linkages.
Go straight to your order page instead. You can use this link:
https://www.ebay.com/sh/ord/?filter=status:ALL_ORDERS
Or this one:
Just stop using the notify bell to get to places.
03-22-2024 07:07 AM
worked just fine 24 hours ago
03-22-2024 07:11 AM
tried my seller hub "purchase label" still a blank screen
03-22-2024 07:21 AM
does not matter where I go I get a blank screen after I click "purchase label"
I have been here active for over 20 years, not my first eBay glitch
calling eBay in the morning e.s.t. sucks so I rely on this forum to get eBay to fix the problem
thanks for the suggestions ~ Dave
03-22-2024 07:33 AM
@hodaveracing wrote:tried my seller hub "purchase label" still a blank screen
Try a different browser to rule out a browser issue.
03-22-2024 09:03 AM
can't be a browser issue as that is the only button that is not working for me
"purchase shipping label" lucky only 1 order is on hold
Fire Fox was eBays fix years ago and that is what I have now
03-22-2024 09:06 AM
both links I still got a blank screen after clicking "purchase label"
still down
03-22-2024 09:59 AM
can't be a browser issue as that is the only button that is not working for me
You can't really rule out a browser issue unless you actually try another browser.
It could be a problem with a particular browser type, browser version, browser cache, browser cookie, or an add-on in your browser. If the same problem crops up in the latest version of another browser, all those are much less likely (save for any add-ons used in both browsers).
03-22-2024 11:53 AM
my shipping button is working again, thanks eBay 🤓 ~ Dave
03-23-2024 06:56 AM
12 hours later I am getting another blank screen when I click "purchase shipping label"
Another order on hold.....
click to ship
then a blank screen
as of 9:56 am est ~ shipping button not working