Shipping

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Seller Protections are in place for sellers impacted by severe weather

The United States is currently experiencing severe weather across multiple regions, including the Pacific Northwest, Great Lakes, and Northeast. We are actively monitoring conditions and assessing potential impacts to shipping and delivery operations...

2-month shipping through eBay international shipping

PaidAug 2Order number 11-11893-45856Shipping US $245.34Duties US $24.05Latest UpdateShipper generated a new shipment label, but the shipment has not been handed over to Aramex, yet. Shipment will be updated once collected from shipper and received in...

International shipping (from U.S.)

International shipping (from U. S.) availability not showing up on all my listings, though my set-ups are similar and I start from scratch on each listing.

Account hacked

So my eBay account got hacked and I keep fast checkout on my card. Anyways, the hacker spent 200 aud on gift cards and I’m trying to get the money back. I’ve told the sellers about everything. And I’ve told eBay support and they said I should just wa...

Relatively new seller who keeps getting bit by Free Shipping

The couple of times I've tried Free Shipping, with the idea that I paid the $1.25 EBay envelope cost to get tracking, when I try to print a label it says the customer has chosen USPS Ground. We're talking inexpensive small paper collectibles being so...

what companies will pick up and ship items when the seller has local pickup.

I'm trying to buy a pipe threader in Virginia and get it shipped to Kansas city but the buyer is only offering local pickup. What companies if any have this service?

The importance of USPS GPS enabled scanners.

We have all seen the many posts from a buyer - post office says they delivered my package and I didn’t get it. First and most common suggestion - check with your neighbors. Second and seemingly less often given - have the post office check the GPS of...

Uploads

Ebay says you have to upload a receipt to prove you shipped a package that wasn't received. How do you do that? It's so hard to understand

Something will freeze over before I ever ship anything UPS again

Long story short... I shipped a well packed box and the item was a cold cast resin statuette that weighed about 14 lbs. It really was very close to shipping a rock. I still did the bubble wrap thing with 8" of foam peanuts around it. I ship antique g...

Item that never arrived and ebay closed the case

I have an issue with a seller regarding an item that never arrived. Seller always tells me don't worry be patient when complaing about an item that never has arrived. I asked seller twice to provide signature of delivery and this never happened. Now ...

Shipping Funko Pops

I have six Funko Pops I would like to list as a set. Before I do so, I want to know how I should package them for shipping, using a box that fits them with some extra room. Would bubble wrap on the bottom and top of the box and individual wrapping in...

USPS Tracking Stuck on pre-shipping even though I dropped off package 4 days ago

I'm a relatively new seller and I have an item with tracking stuck on "pre-shipping" even though I dropped it off with USPS last Thursday (6/10/21). Is this a pretty common issue/when should I start to worry? I dropped off the box with a prepaid labe...

I received a damaged projector. What am I supposed to do?

Greetings, everyone. Please advise. First time I faced with a parcel problem.I bought a projector from the USA with international shipping ebay. Yesterday opened the package. Inside the projector there is a lot of iron rattling, some parts broke off ...

Beware Shipping via Fedex

I switched to only ship via Fedex because USPS keeps destroying my packages. A buyer sent me a photo today. It looks like the Fedex guy stepped on it before dropping it off; fortunately the product was okay since I pack well. I'm switching to UPS. Ho...

Is it necessary to include an EORI number when sending items to the UK?

I am a seller based in South Korea. I need to send goods to the UK, but there was no information regarding the EORI number. I read that if I don't provide the EORI number, there could be issues during customs clearance, so I applied for one myself. H...

FEDEX SHIPPING ADJUSTMENTS=OVERCHARGES

We have over $1k cost adjustments for FedEx. I took the time to make a spreadsheet with detailed information which I included a screenshot of each cost adjustment. I emailed customer service and attached the pdf file. I received a msg from ebay custo...