09-16-2020 09:47 AM
I've been seller on ebay for 23 years. Every bunch of years eBay changes there shipping interface. in the last 5 or so years when shipping from eBay / UPS, the eBay site would route you to the UPS site and have all the buyers info already filled in , and you would change the Declared value as needed, Why the value of the item did't carry over from the auction I never understood that, the interface prior did.
Anyway, eBay now has a new interface to UPS where shipping for that carrier is now on the eBay site rather then routing you to UPS.
Here's what I can't figure out. How can you change the UPS Declared Value? They offer a standard $100 but my item is $2500. I called eBay support, was on the phone with them for 30min and couldn't figure it out.
There is no ShipSecure... i think thats what its called...insurance available.. I think thats just for USPS.
Can any help??
Thank You,
Andrew
09-16-2020 06:28 PM
Just out of curiosity, did you check PayPal shipping to see if you can add more insurance there? It may be that UPS being new on eBay, it's not working properly yet.
09-17-2020 10:42 AM
I would like to know this too. Sold an item for 220. UPS Ground had NO ADDITIONAL INSURANCE option? Why not ??????