Shipping

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Holiday Shipping Dates

We’ve published the carriers' last days to ship for on-time holiday delivery using the services available through eBay Labels. These dates will help ensure your buyers receive their orders in time for the holidays. You can find the details at ebay.co...

Creating/Generating Packing Slips for Managed Payments 2020?

With recently being forced into managed payments, I am no longer able to use PayPal for packing slips. I LOVED them because they were accurate, complete, nice looking and took a minimal amount of time to print for all of the orders in a day. I am awa...

Change estimatd arrival date for packages that are ALREADY LATE!

I think this is more of a seller issue than a shipping & returns issue. In any case. I know it's been talked about here quite a bit lately. What im wondering is why cant ebay adjust estimate arrival times for packages that are already late? I just ha...

Print entire label

Only prints the shipping label itself...How to I change settings to print bottom half with item info, postage, etc?

UPS to be added to ebay shipping options

per announcement https://community.ebay.com/t5/Announcements/eBay-Teams-Up-with-UPS-to-Offer-New-Shipping-Options-On-Its/ba-p/31188279

What happens when you miss refunding a buyer by the deadline?

Hi, so I didn't know refunds were dealt through PayPal so I had to transfer money over. Unfortunately eBay didn't give enough time for the transfer and it'll come in a day later than the "refund by" date.What will happen once it passes the due date? ...

eBay shipping labels twice the cost

I received an eBay return shipping label for a guitar I purchased a couple days ago, and the estimated cost is twice what I would pay if I created my own label. I can't help but wonder if eBay double charges the customer and gives half of the charge ...

FEDEX Supplemental Service Fees

I can't belive, I just looked Ebay invoice, so I find out that I was "charged Supplemental Service Fees", I dont know why they are charging me these fees, I am sure that I have shipped correct size package in fedex but my question is: Can I dispute t...

Package Available for pick-up at USPS. Buyer says it is not there.

I sold an item to a buyer that says available for pick up in the tracking details (USPS). He lives in an apartment, so depending on the apartment I am guessing USPS will not drop off the package if it isn't safe/prevent theft/don't know where to drop...

eBay refuses return with no explanation

Hi, 1) I was sent a faulty item that was also missing pieces clearly shown in the picture. Seller said "does not accept returns" 2) I asked anyway and they accepted and I shipped back. 3) a few days later I got a message that said seller asked eBay t...

We're sorry, we couldn't cancel your order because the refund couldn't be processed successfully. Pl

I have an order that was never shipped 2 items. ebay refunded one of the items, the other item can not be refunded and keeps sending me back to the seller. with message, "We're sorry, we couldn't cancel your order because the refund couldn't be proce...

EBay has removed USPS as a shipping option

This really **bleep** me off. I am not sending an auction I sold for 8 dollars with FDX ground for 12. I smell kickbacks and price gouging going on.

GSP delays in Erlanger?

I've had 2 customers reach out within the last 24 hours stating their package has stalled in Erlanger for over a week. I haven't been aware of these delays in the past but wondering if anyone else has been hearing of longer processing times with GSP ...

Can seller ship the order from a country differ from the item location on the listing?

I made an Ebay purchase from a Seller who listed item location inside USA. The listing mentions a long delivery window ( 5-15 working days to delivery in USA) and I thought the seller just put some buffer there to protect him/her from shipping delays...

Resolved! Auction method

Hi eBay.. I am a new seller. I want to know , when I using auction method to selling items, if bids will go higher than $500 , Is it effect to my account. Because I only can selling below $500 as a new seller. Please give me a answer for that. Thank ...

Resolved! Auto Return and auto label?????

Have you seen the price that eBay charges for a return label. I can send out a label and have an item returned for $25 but eBay wants to charge me $70 for a return label. The greed in these companies, eBay and Amazon, are getting out of control. Beca...