Shipping
Get the answers to all your shipping questions with advice from long-time sellers.
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Seller Protections are in place for shipping delays.

The United States is experiencing severe weather across several regions of the country, and we are tracking impacts to shipping and delivery. Our primary concern is that you and your close ones stay safe. However, you may also be concerned about ship...

Questions about using Standard Shipping as your option

I saw this in a thread: "Ebay has said that First Class to Ground Advantage will not be automatic.First Class will revert to a generic "Standard Shipping" status, so your buyers won't see accurate delivery estimates and your buyers won't qualify for ...

User avatar by Trailblazer
  • 226 Views
  • 7 replies
  • 0 helpful

Shipping length auto setting to 25”

I use other people’s listing as in sell one like this. Over the last couple of weeks almost every time I do this my shipping settings have package length at 25” which throws you into higher cost. Is this happening to anyone else? This is on eBay app ...

Ebay calculated shipping costs are WAY off

I have multiple items selling with incorrect shipping being charged. I have the package dimensions and weight entered correctly but the customer is being charged much lower shipping than the actual cost. This particular order is going to Australia fr...

Faulty eBay tracking system

This was not a big issue until recently, but now started to be for some reason. Occasionally eBay's tracking update system misses some shipments, for one reason or another and we get defect recorded. By default this is "Tracking uploaded on time but ...

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Resolved! Shipping Charges for Ground Advantage

Are the shipping charges on the calculator correct? It says that Ground Advantage prices are exactly the same as the old First Class prices - AND we are getting up to $100 insurance for free? I don't believe this. Is it really so, because I'm going a...

User avatar by Trailblazer
  • 308 Views
  • 4 replies
  • 1 helpful

Tracking upload glitch

Lately I've been noticing orders within my awaiting shipments page that I know 100% that I already shipped out. Those orders actually say "Shipped July xx" but there's no tracking shown in that awaiting shipments page. You can see how dangerous that ...

Ground Advantage Boxes?

Can you use USPS Priority Mail boxes for Ground Advantage shipping? I am thinking not. So really the Ground Advantage is a little more cost effective for the buyer but less for the shipper because we need to get boxes?

User avatar by Adventurer
  • 2620 Views
  • 2 replies
  • 1 helpful
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