Shipping

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Seller Protections are in place for shipping delays.

The United States is experiencing severe weather across several regions of the country, and we are tracking impacts to shipping and delivery. Our primary concern is that you and your close ones stay safe. However, you may also be concerned about ship...

Questions about using Standard Shipping as your option

I saw this in a thread: "Ebay has said that First Class to Ground Advantage will not be automatic.First Class will revert to a generic "Standard Shipping" status, so your buyers won't see accurate delivery estimates and your buyers won't qualify for ...

Ground Advantage label from Ebay; two different prices shown on receipt!

First off, my bad for not catching and updating my listing to say FedEx ONLY as the buyer has a dang P.O. Box which means USPS, which I really do not like! But secondly, the price it showed when I made the label was $74.00, and my receipt shows: Grou...

Resolved! international shipping fee

Why am I charged an international shipping fee when I do not ship international???

Shipping length auto setting to 25”

I use other people’s listing as in sell one like this. Over the last couple of weeks almost every time I do this my shipping settings have package length at 25” which throws you into higher cost. Is this happening to anyone else? This is on eBay app ...

Resolved! My mail lady is flat out refusing to scan my packages at pick-up.

I had to file a complaint against her for not picking up at all(she actually took my packages out of the box, put incoming mail in and left them my outgoing next to the mailbox, 3 times) then she started being trifling and not doing the pick up scan....

Do NOT bother with buying additional UPS insurance- it is useless

After UPS damaged my customers package- and they had to really work to damage it- I gave the customer a partial refund, thinking I would be able to easily file a claim for the damages.Wrong!UPS wants me as a seller to ask the buyer to take multiple p...

Ebay calculated shipping costs are WAY off

I have multiple items selling with incorrect shipping being charged. I have the package dimensions and weight entered correctly but the customer is being charged much lower shipping than the actual cost. This particular order is going to Australia fr...

Faulty eBay tracking system

This was not a big issue until recently, but now started to be for some reason. Occasionally eBay's tracking update system misses some shipments, for one reason or another and we get defect recorded. By default this is "Tracking uploaded on time but ...

International shipping question . Do I need to “uncheck” the boxes!

Hello everyone, I hope you all are well and thank you for taking the time to read this post. Ive only been selling a few months, so I am learning a great deal and doing my best to catch on quickly . When beginning selling I set my shipping preferenc...

Resolved! Shipping Charges for Ground Advantage

Are the shipping charges on the calculator correct? It says that Ground Advantage prices are exactly the same as the old First Class prices - AND we are getting up to $100 insurance for free? I don't believe this. Is it really so, because I'm going a...

I sent ouy my girst ground advantage item. How has it been working for you so far?

How has ground advantage been for you? About a week ago, I sent out my very first ground advantage shipment. It was also my first international item using EIS program. It's was also my local post office's very first shipment mailed with ground advant...

Isn't Ground a Disadvantage?

I'm just saying.

USPS Short Paid Fee - All of the sudden showing up for no reason.

Hello - Is anyone else seeing "USPS Short Paid Fees" randomly showing up with their Ebay payments account? I ship primarily compact discs using media mail. Almost all of my packages are less that 1 pound so the total label cost is $3.65. In the last ...

Tracking upload glitch

Lately I've been noticing orders within my awaiting shipments page that I know 100% that I already shipped out. Those orders actually say "Shipped July xx" but there's no tracking shown in that awaiting shipments page. You can see how dangerous that ...

Ground Advantage Boxes?

Can you use USPS Priority Mail boxes for Ground Advantage shipping? I am thinking not. So really the Ground Advantage is a little more cost effective for the buyer but less for the shipper because we need to get boxes?