Shipping

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Holiday Shipping Dates

We’ve published the carriers' last days to ship for on-time holiday delivery using the services available through eBay Labels. These dates will help ensure your buyers receive their orders in time for the holidays. You can find the details at ebay.co...

Question about Date on Shipping Label

Hi. I am just starting to sell on eBay again after many many years. Things have changed a lot. I used to print my labels on Pay Pal. So today I had a sale and it was my first sale and first time using eBay labels. I printed the label and noticed in m...

can't print my labels to a scale size

Does anybody know why today I am not allowed to print my labels to a smaller size. Once I hit scale to 60% the labels disappear? It allows me to print at 100% only........ Is there a problem today Kinda hard to do shipping when It will not allow me

eBay's New International Shipping

Anyone else annoyed at the way eBay implemented their new international shipping service?I was able to tailor my international shipping costs using the eBay International Standard Delivery option, with weight as a price control, and then decide if I ...

Resolved! Two USPS issues in two days with home delivery issues

i had two boxes show back up return to sender from USPS. One saying insufficient address, the other saying no such number. Both are first class shipments using labels from Ebay's order page. I reached out to each buyer and showed the photos and both ...

Shipping

My Items arrived as at 6th Oct-2023 as per Tracking Details but still not received yet . i don't know why received me yet already past 10days for arrived.

Resolved! International Shipping

I'm listing a 14 oz. item to sell to international countres. Canada in particular. The listing shipping charge shows = $22.43. The Ebay rate table shows it should be = $12.46. Any one know why it's different? Thank you.

Delivery status is not updating

Hi there! I have recently sold one item on Ebay. I successfully dispatched it in time and in the same way it was delivered. By the way, I did it in Germany and shipped via DHL. According to DHL-tracking the parcel was delivered and a recipient got it...

EBay shipping calc is way off and it's costing me money

This is exactly the same thing that I’ve been experiencing! I put in the weight, all of the dimensions and it still comes up short and I wind up paying the difference. What is going on? EBay shipping calc is way off and it's costing me money.

Resolved! What happens at the eBay International Shipping Hub?

I’m a seller and I’ve sold a few items through eBay’s International Shipping. I know I sent it to the Hub and then eBay sends it on to the buyer. Does anyone know what happens at the Hub? Does eBay open the package at all? Do they put it into a diffe...

Be careful using Ebay International Standard shipping. Buyers not be charged correct shipping.

I sold a CD to Canada. The international shipping costs me $13.00. This cost should be passed along to the buyer. However, the buyer was given a total shipping cost of $9.29 and paid that amount. I contacted ebay about this and they said it is an err...

I use the Online Label Record receipt for my records, just disappeared, help!

When I print a shipping label I always keep/use the online label record receipt that prints out as the second half of the label page. Between printing labels two days ago, the receipt portion of the page has disappeared, now I just have the label onl...

Need Advice - Made a Mistake on weight for shipping

Hi All, Somehow, the item I was selling was listed at the wrong weight and dimensions. Buyer paid about 6 for shipping but it will cost me more than the cost of the item to ship. What are my options. Sold for $50Buyer paid $6Actual cost of shipping i...

Buyer wants to open a return request for not as described, but they're unable to confirm the return

This is really perplexing me. Ebay's policy for return requests explicitly states that buyers can always open a return request on an item if it didn't match the description or photos when it was received, even if the seller doesn't accept returns. I ...

Resolved! Authorizing individual int'l bidders on request... any issues doing so?

I've been making all my auctions in the USA only, but after receiving a few prospective bidder messages, I've authorized some individual bidders' countries on an ad hoc basis, AFTER reviewing the Bidder profile eBay history and f.b. as such "If you a...

Resolved! Purchase shipping label tab grays out when trying to make changes

Suddenly I'm not able to make changes to my shipping labels. When trying to change the package weight or change package size/dimensions the purchase label tab grays out. Thanks in advance for any help.