Shipping

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Central US Tornadoes

Seller Protections are in place for sellers impacted by recent tornadoes and severe weather. Our thoughts are with the communities across the country that have been impacted by recent natural disasters. Many states in the central region of the countr...

UPS/Fedex insurance doesn't make sense... or am I doing it wrong?

If I ship a package without adding insurance, I get $100 of insurance for free. If I add insurance for a package valued at up to $200, I get charged, for instance, $3.45 for the insurance. Why don't I get my free insurance for the initial $100, they ...

Virgin Islands

anyone know if mail going there needs a customs form like Guam?

Partial refund

I was able to save on shipping by using Medial mail. My customer paid for Ground shipping. I want to share the savings. How do I do a reund with out her opening a return?

Ship label wont convert to print or QR, but they still take that money.

Ebay knows better. There is a message is red that states " may have service issues " No " may" about it. Ebay is sneaky and they really like to hurt customers. Its like they get a thrill out of misery. Now I have to lose money on discounts for shippi...

eBay Standard Envelope

I decided to try this with an item that should qualify. But eBay won't give me theeBay Standard Envelope option. Everything seems to qualify. The weight is one ounce or less. the size fits (a standard envelope). The items are matchbook covers, no mat...

Resolved! Interstate 95 Philadelphia shut down

Has anyone seen any info from EBay regarding the collapse of I-95 in Philadelphia? It will cause delays in shipping.

Item was returned to me, seller wants me to resend. How to charge for additional shipping label?

My buyer's item was returned to me by their post office due to an error on the buyer's end. He would like me to send the item again and is willing to pay for the new shipping label. What is the best way for him to pay me for that? Is there a way thro...

Charged a shipping "Underpaid Adjustment" by eBay??

- On January 26, 2021 I sold the following item on eBay...Apple iPad 9.7" 5th Generation White 32GB WiFi & Cellular AT&T A823 / MP252LL/A (eBay item # 164639128660) - Shipped it out shortly after using a eBay shipping label for USPS, Tracking number ...

Ebay Tracking not updating

i am a seller No activity on ebay tracking of last 3 posts. orders have been delivered. but no activity on ebay.HOW IS THE PROBLEM SOLVED? for example : EBAY :UPS :

Ebay Global Shipping not working

Hi, wondering if anyone can help me. I use the global shipping programme and have had no problems with it, until now. I sold an item with free UK postage and the buyer is in Turkey. Usually the postage is all dealt with by eBay, but it's not worked t...

Resolved! Selling similar items yet shipping cost is more on one?

Hello! I have three old laptops up for sale, similar weights and dimensions, etc. One of them however comes up with a higher shipping cost than the others, including one that is heavier and larger. I can always just refund any buyer some of the shipp...

Buying UPS labels-NON ebay item

I think the answer will be no, but here goes...Can I purchase a shipping label for something I did not sell on ebay (or sell at all) and get their reduced rates for Ebay purchases?

Discovered I was enrolled in eBay Internat'l Shipping (eIS)

Today while using sell similar to list items I saw that eBay had enrolled me in eBay International Shipping (eIS) though previously I had excluded all foreign countries. I followed eBay instructions to Opt out, mainly because I don't consider eIS rea...

Resolved! Is anybody else having problems with their saved shipping business policies when listing?

We have our shipping policies set with unique names, however, no matter what we select, the policy reverts to a calculated policy. This started happening on the 21st with all of our new listings.

Marked wrong item as shipped now I can't print a label.

I cannot ship the item because I don't have the buyers info. Once I accidently clicked marked a shipped, eBay blocks me from sending it because I don't have the users information. How many others have had this same problem yet eBay lets us all stub o...