Shipping

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FedEx and UPS Shipping Updates

UPDATE: We have an important update regarding the UPS Cube Definition update for AHC/LPS packages: the implementation originally scheduled for Monday, August 18, will not go into effect at this time and will be revisited for 2026. Learn more about UP...

Resolved! seller ignoring my messages

i bought a jacket on august 30th which had an arrival date no later than september 21st, im in ottawa canada and its coming from ny, on september 8th the seller gave a tracking number which has not moved at all, it only shows that the tracking number...

surprised by international buyer

i have never sold outside of usa. accepted offer from buyer, surprised to see, after accepting offer, australia.no idea how to package, ship overseas. WHAT SHOULD I DO?

Package stuck at destination post office

I have three packages stuck at my post office. I am the buyer. They are telling me there is an "intercept" on them. I was told I can not pick them up, and they can not deliver or return to the sender. The items are nothing that is prohibited, and the...

Tracking Number for a Return Item

I refunded the the buyer and now the tracking info is gone from ebay. The item was delivered to the wrong address because my info on ebay was incorrect. How can I get the tracking number for the post office to help me locate my package?

What shipping status should I use for virtual services?

I could have sworn I asked this question a couple years ago but I'm unable to figure out how to find my posting history here, so here it goes again. I offer some consulting services online, and get paid via PayPal. By the time the buyer pays me, I've...

Global Shipping Center

Shipped a keyboard and got a notification that they are returning the item. No explanation why nothing. Even if they fully refund me I lose money and time that took me to buy packing materials etc.

ebay standard envelope

For most of what I sell, I use ebay standard envelope. Why is it that here lately 1 out of every 5 transactions, the tracking doesn't work? Why?

Resolved! problems to print the shipping an error message appears

I sell a batch of watches and when I go to print the shipping label it tells me thisYour Ship to address contains some errors that need to be fixed before purchasing the label. Please note that you may not be covered by the eBay Seller Protection Pol...

Changes to the shipping label page?

elizabeth@ebay devon@ebay I noticed while shipping orders over the weekend that the labels page no longer has an option to send the buyer a message. Is this a glitch or an intentional change? If it was an intentional change, why? The ability to send ...

Resolved! eBay suggests Media Mail option during listing but denies it during shipping.

Hi, I am a long-time, low-volume, seller. I recently listed and sold a console game and to make life easier, I used the "Have one to sell? Sell Now" button. This copies over certain criteria like the title, publisher, year, etc for the item. I filled...

USPS returning my ebay standard envelope for "non-machinable"

Im going increasingly frustrated using ebay standard envelope to ship my trading cards. Heres whats going on. Recently I shipped 2 plain white envelopes using ebay standard envelope for $0.57 each to ship my trading cards. Both envelopes are under 1o...

Envios a Colmbia. Shipping to Colombia

eBay makes shipments to all Colombia?. Specifically Malambo - Atlantic - Colombia eBay hace envios a toda Colombia?. Especificamente Malambo - Atlantico - Colombia

Changing Shipping From USPS 1st Class to New Ground Advantage: 1000 Listings! One by One?

I have over 1000 listings on eBay and now eBay is asking me to change all the USPS First Class listingsto the new USPS Ground Advantage. The only way I can see to do this is one by one.This a huge time waster and I was under the impression from eBay ...

Shipping to USA TERRITORIES using an Ebay Standard Envelope

I hope a lot of people see this. If you are trying to get an eBay Standard Envelope to print to ( I know for sure Puerto Rico but I think it will be any American Territory ) and it keeps giving you an error saying "something went wrong and it can't g...

International Shipping

So I sold an item on April 2nd, I sipped it in April 3rd and it was received at the Miami Consolidation center on April 8th which I just found out. The Buyer reached out to ebay on July 13(more than 90 days after the sale) stating they had not receiv...