another Ebay standard envelope question

[gosumagic]

I would like to know how to remove the price I paid for shipping when I print out the Ebay standard envelope label. Customers get angry when they see I charge a little more for shipping than what I paid. 

[rfmtm]

On the create label page scroll down and look for the "hide postage" option.

[gosumagic]

It's not there. That is there for other labels but not for Ebay's standard envelope. I was hoping this can be changed in settings somewhere but I couldn't find it.

[rfmtm]

You appear to be right, I'll have to look further into this, or hopefully someone else will be along more familiar with the ESE.

[12345jamesstamps]

I would build in into the cost of item with free shipping. And see if you get more buyers. So many buyers look at free shipping first. 

[gosumagic]

I'm going to try that out. I tried putting my price of shipping includes handling but I still get complaints how I am making an extra 27 cents off them. Also try to explain, ebay takes .30 cents per transaction + 13%. It feels like I have somehow insulted them. 

[goodtimestreasures]

I am going to tell them the shipping cost includes handling, materials and TRACKING.

[kh-adrian]

Hi everyone,

Due to the age of this thread, it has been closed to further replies. Please feel free to start a new thread if you wish to continue to discuss this topic.

Thank you for understanding.