06-12-2019 08:32 PM
On May 9 I ordered a whole lot of items from sellers in China. About half of them came about 2 weeks ago. The rest haven't arrived yet, Most of the ones that didn't arrive yet have a tracking number that starts "SY", has 13 characters in total and end with numbers. Tracking sites say these numbers are either for Malaysia post or Yanwen logistics, but can't find a trace for any of them. Does anyone know what Yanesn logistics tracking numbers look like?
06-13-2019 03:36 AM - edited 06-13-2019 03:38 AM
You would use those numbers, SY, ID, UE, etc as a package ID, to tell your packages apart when they arrive close together.
They will never show as Delivered, so if you don't receive an item, start an Item Not Received refund request. But if it's been over 60 days from payment, open a PayPal dispute instead, if that's how you paid.
06-13-2019 09:04 AM
@gunther14 wrote:On May 9 I ordered a whole lot of items from sellers in China. About half of them came about 2 weeks ago. The rest haven't arrived yet ...
Many packages from China never arrive ... you just need to accept this, and file Item Not Received claims with eBay once the delivery date passes.
I would also suggest that you not interact with the seller because it is (more often than not) an exercise in futility, and a path for the naive to never get refunded.